With a Bachelor’s degree in Software Engineering and over 4 years of hands-on experience in IT and network management, I currently serve as the IT Manager at Ayaan Mall, Kamalia. Here, I lead the technical operations, managing complex systems like the Candela RMS server for retail management and overseeing online ordering software for our restaurant. My role extends to handling all network infrastructures—including ethernet, internet connectivity, CCTV, server backups, and maintenance scheduling, ensuring seamless and secure operations across the entire mall.Previously, I contributed as a Network Engineer at ARID Agriculture University Rawalpindi, where I supported a smart agriculture initiative, DDSDP, optimizing campus and field networks for better data-driven agriculture practices.Now, I'm seeking remote IT support opportunities to leverage my expertise in network management, IT support, and system optimization in diverse and dynamic environments.