Ali Riaz work email
- Valid
- Valid
Ali Riaz personal email
With over 5.5 years leading the Concierge team at Mandarin Oriental, I've honed my expertise in leadership development. As a proud member of Les Clefs d'Or UICH, my mission aligns with delivering unparalleled guest services and fostering a culture of excellence. Our team is driven by the values of customer satisfaction, anticipating needs, and creating memorable experiences that resonate with the Mandarin Oriental's prestigious reputation.My role as Assistant Chief Concierge is not just a position, but a commitment to excellence. Managing a team of over 50 staff, I've set ambitious targets, ensuring our services meet the high standards expected at Mandarin Oriental. Through meticulous staff training and budget management, we've elevated the guest experience, earning recognition for our dedication. Our success is a testament to our collective passion for hospitality and innovation in the luxury service domain.
-
Chief ConciergeMandarin OrientalDubai, Ae
-
Member Of Les Clefs D’Or UaeLes Clefs D’Or United Arab Emirates Jul 2023 - PresentDubai, United Arab Emirates -
Assistant Chief ConciergeMandarin Oriental Hotel Group Jan 2019 - PresentDubaï, Émirats Arabes Unis• In charge of Concierge team recruitment and setting up the full Concierge Department • Managing a team of 40+ staffs for the daily operation at the Concierge department• Setting short-middle-long term targets for the department & Budget Control • Ensure a high level of product knowledge of the hotel and local area• Providing training to staff and for new recruits based in Mandarin Oriental Hotel Group standards
-
Concierge SupervisorNikki Beach Resort & Spa Dubai Oct 2016 - Jan 2019Dubai, United Arab Emirates• Managing a team of Concierge agents, bell captain, bell desk staff including valet drivers &hotel cars chauffeurs• Preparing action plan for the Concierge department, concierge and bell desk• Updating the human resources department with the payroll,the attendance sheet, vacationbalance, sick leaves and holidays• Conducting the performance and evaluation preview of each employee in the department andupdate the human resources with the results and give recommendations to renew the contract -
ConciergeThe St. Regis Dubai Sep 2015 - Oct 2016Dubai, United Arab Emirates -
Personal Concierge/Guest Service AgentWaldorf Astoria Dubai Palm Jumeirah Dec 2013 - Sep 2015Dubai-Achieve positive outcomes from Guest queries in a timely and efficient manner-Ensure an efficient reception experience for Guests, including check in/out-Demonstrate a high level of customer service at all times-Maximize room occupancy and use up-selling techniques to promote hotel services and facilities-Answer all internal and external calls and assist guests with all requests. Dispatch appropriate departments via telephone or radio. Log all guest service requests through hotel systems and follow up with guests to ensure expectations are met.-Manages, administers and supervises all True Waldorf Service (TWS) arrivals and guest stays-Provides guests with a stay experience that is customized to their needs-Key point of contact for guests and VIP guests throughout their stay at the hotel, providing information about the hotel and the local vicinity-Continuously seek out ways to personalize a guest experience -
Executive Lounge Receptionist / Guest Service AgentHilton Lyon - Hilton Worldwide Oct 2012 - Nov 2013Région De Lyon, France -
Receptionist TraineeHilton Evian-Les-Bains Oct 2011 - Jul 2012
Ali Riaz Skills
Ali Riaz Education Details
-
Mention Complémentaire - Accueil Et Réception -
Hôtellerie-Restauration
-
Collège De FranceBrevet Des Collèges
Frequently Asked Questions about Ali Riaz
What company does Ali Riaz work for?
Ali Riaz works for Mandarin Oriental
What is Ali Riaz's role at the current company?
Ali Riaz's current role is Chief Concierge.
What is Ali Riaz's email address?
Ali Riaz's email address is pa****@****mail.fr
What schools did Ali Riaz attend?
Ali Riaz attended Lycée Cfa François Rabelais, Lycée Cfa François Rabelais, Collège De France.
What skills is Ali Riaz known for?
Ali Riaz has skills like Front Office, Restauration Et Boissons, Service Client, Onq Insider, Hospitality.
Who are Ali Riaz's colleagues?
Ali Riaz's colleagues are Leo Xu, Gabriella Veronica, Ma. Bianca Zingapan, Puji Rahayu, Jessica Riviere, Aliyu Sulaiman Ibrahim, Manoj Prasad Bhatt.
Not the Ali Riaz you were looking for?
-
Ali Riaz
Senior Software Engineer - React | Next.Js | Wordpress | Ui And UxDubai, United Arab Emirates2gaditek.com, hotmail.com2 +922134XXXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial