Ali Suleiman Email & Phone Number

Germany

Berlin, De

Berlin, Germany

As an Innovation Analyst utilizing AI powered tools to consult clients on R&D questions, my rule include:- Conducted in-depth research and analysis to identify customer needs, preferences, and pain points, providing valuable insights to drive innovation and strategic decision-making.- Collaborated closely with clients to understand their business objectives and challenges, offering tailored consultancy services and recommendations to enhance customer satisfaction and retention.- Developed and implemented customer success strategies, leveraging data analytics and customer feedback to optimize the end-to-end customer journey and drive measurable business outcomes.- Utilized a combination of qualitative and quantitative research methods to gather and analyze customer data, uncovering actionable insights to improve product offerings and customer experiences.- Acted as a liaison between internal teams and external clients, facilitating communication and alignment to ensure successful project delivery and customer satisfaction.- Utilized tools such as HubSpot and Google Analytics to track and analyze customer interactions across various touchpoints, enabling data-driven decision-making and continuous improvement of customer journey initiatives.

Lebanon

Focusing on Disinformation trends in the WANA region, its impact on the ground from Human rights and digital rights perspective. Special emphasis on the growing Chinese influence in the region and its relation to WANA Media freedom and digital rights.

Beirut Governorate, Lebanon

Researching digital rights and the Telecom sector in Lebanon

Leipzig, Saxony, Germany

Remote

Preparing lecture materials, seminar exercises, and teaching methods of political communicationresearchTraining students on advanced media analytics and data analytics tools

Remote

Research assistant in long-term media analysis project, working under the supervision of Niva Yau (Senior Researcher at OSCE Academy Bishkek) the project included the following tasks:Data collection, Data analytics and data visualization on Chinese media activities in Central AsiaOutcome:Developing original research methods in Political Communication researchAnalyzing and locating fanbase of Chinese influencers in Russian speaking social media

Bishkek, Kyrgyzstan

Analyzing customers data to identify accounts that are at risk of churn.Business analytics/ Business intelligence

M.A. Candidate Erasmus Mundus Global Studies, Corporate/Global Communications, 1.3

Activities and Societies: Visiting Scholar at USCB University of California Santa Barbra

Bachelor'S Degree, Political Science And Media Studies

Activities and Societies: Openeyes film festival Marburg Highly engaged in audio visual production and events organizations.Exchange.

Bachelor'S Degree, Mass Communication/Media Studies, 3.9/4.0

Activities and Societies: Best Senior Thesis Award President List Multiple research projectsMy studies were financed by Amideast.

Bachelor'S Degree - Double Degree American University Of Central Asia And Bard College, Liberal Arts And Sciences, General Studies And Humanities, 3.9/4

Scholarship awardee American University of Central Asia I was recommended to this program by Dr. Prof. Jonathan Becker