-Managed a diverse team of employees with varying backgrounds and ages.-Resolved issues effectively, whether involving customers, staff, or inventory management.-Held team members accountable and served as a reliable leader they could turn to for problem-solving.-Collaborated closely with the business owner to maintain target food cost and labor percentage within the budget.-Conducted cash drawer audits to ensure register totals matched computer records.-Thrived in a high-stress, fast-paced environment, often working long hours while addressing miscellaneous challenges.-Ensured consistent food preparation levels for daily and future needs.-Established connections with various organizations and Greek life associations at Florida State University.-Provided delivery drivers with optimal routes in multi-area deliveries, requiring a deep understanding of the local area and customer preferences.-Developed expertise in monitoring cash flow within a small business and assessing consumer responses to promotions and specials.-Demonstrated proficiency in operating information systems and adhering to corporate guidelines while fostering individual growth.-Gained insights into how different demographics influence taste preferences through involvement in regional market strategies alongside upper management and fellow managers

- Managed and oversaw daily front-of-house operations, ensuring exceptional guest service in a high-volume dining and entertainment venue.- Coordinated with team members to maintain smooth service flow during peak hours, enhancing customer experience and satisfaction.- Implemented customer-focused strategies and led staff training on hospitality best practices.- Assisted in event planning and execution, contributing to the overall success of special events.- Engaged with guests to resolve issues and ensure a welcoming atmosphere.