o Coordinate daily Front of the House and Back of the House restaurant operations and delivery operationo Appraise staff performance and provide feedback to improve productivityo Ensure compliance with safety regulationso Create detailed reports on weekly, monthly and annual revenues and expenseso Promote the brand in the local community through word-of-mouth and restaurant eventso formulating fruitful business development strategies to ensure long- term successo Lead a… Show more o Coordinate daily Front of the House and Back of the House restaurant operations and delivery operationo Appraise staff performance and provide feedback to improve productivityo Ensure compliance with safety regulationso Create detailed reports on weekly, monthly and annual revenues and expenseso Promote the brand in the local community through word-of-mouth and restaurant eventso formulating fruitful business development strategies to ensure long- term successo Lead a team of store managers towards effective collaboration and attainment of goalso Undertake sound financial management to ensure stores are profitable and stay within budgeto Implement policies and protocols that will maintain future restaurant operations• Branch Manager Sheikh Zayed Branch, 2013 – 2015• Branch Manager Abu Dhabi Branch, 2011 – 2013o Organizing and executing training programs for branch personnelo Evaluating employee performance and providing feedback and coaching as neededo Briefing employees on current sales goals, promotions, and other relevant informationo Increasing brand awareness for the company within the communityo Managing budgets, allocating branch funds, and defining financial objectives• Floor Manager Mall of Emirates Branch, 2009 - 2011• Floor Manager Sheikh Zayed Branch, 2007 – 2009o Analyzing sales figures and forecasting future sales volumes to maximize profits.o Managing staff including, interviewing and hiring new staff, conducting performance reviews, and providing on the job training. o Maintaining market awareness and performing competitor analysis, and introducing new and innovative business processes to maintain a competitive advantage. • Staff Training Manager, Sheikh Zayed Rd, 2005 – 2007o Support in the grand opening for the new branch of Sheikh Zayed Roado Staff Training on the policies and procedures for the branch Show less

o Analyzing sales figures and forecasting future sales volumes to maximize profits.o Managing staff including, interviewing and hiring new staff, conducting performance reviews, and providing on the job training. o Processing customer complaints, comments and feedback while working to resolve any issues. o Organizing and executing promotions, sales events and innovative business processes.o Maintaining market awareness and performing competitor analysis, and introducing new and… Show more o Analyzing sales figures and forecasting future sales volumes to maximize profits.o Managing staff including, interviewing and hiring new staff, conducting performance reviews, and providing on the job training. o Processing customer complaints, comments and feedback while working to resolve any issues. o Organizing and executing promotions, sales events and innovative business processes.o Maintaining market awareness and performing competitor analysis, and introducing new and innovative business processes to maintain a competitive advantage. Show less

o Receive a training on the restaurant internal rotation and guidelines o Training on Customer service o Training on POS and Daily financial closureso Managing the floor

o Receive a training on the restaurant internal rotation and guidelines o Training on Customer service o Training on POS and Daily financial closureso Managing the floor