Business Owner
Current
Armour Pest & Facility Management
Nov 2021 - Present
AeroLeads people directory · profile
Ali Sayed Email & Phone Number
Apple Inc.
at
Armour Pest & Facility Management
1 work email found
@fisherpaykel.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Armour Pest & Facility Management
Role
Apple Inc.
Location
Greater Perth Area, Australia, Australia
Who is Ali Sayed? Overview
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Quick answer
Ali Sayed is listed as Apple Inc. at Armour Pest & Facility Management, based in Greater Perth Area, Australia, Australia. AeroLeads shows a work email signal at fisherpaykel.com and a matched LinkedIn profile for Ali Sayed.
Ali Sayed previously worked as Business Owner at Armour Pest & Facility Management and Senior Technical Advisor at Apple. Ali Sayed holds Post Graduate Diploma, Ecommerce & Multimedia from Victoria University Of Wellington.
Company email context
Email format at Armour Pest & Facility Management
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{first}.{last}@fisherpaykel.com
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AeroLeads found 1 current-domain work email signal for Ali Sayed. Compare company email patterns before reaching out.
Profile bio
About Ali Sayed
I generally do not reply to unsolicited messages / email.
Listed skills include Service Delivery, Call Center, Team Leadership, Change Management, and 16 others.
Current workplace
Ali Sayed's current company
Company context helps verify the profile and gives searchers a useful next step.
Armour Pest & Facility Management
10 roles · 31 years
Ali Sayed work experience
A career timeline built from the work history available for this profile.
Senior Technical Advisor
May 2017 - Oct 2021
It Systems & Support Analyst - Global Helpdesk
Incident/Event Management – Mitigating the impact of Outages - Monitor and provide feedback/updates to resolver teams during planned/unplanned outages and take lead to drive towards the quickest resolution for both the Customer and Customer Care Teams.- Ensured the efficient operation & maintenance of overall IT infrastructure, including client & logic.
Oct 2014 - Feb 2017
Service Operations Lead - Incident Management
- Investigating major incidents, impacts on system and ensuring timely resolution.- Developed and managed contingency recovery plans.- Managing of call centre call routing, agent skillsets and queues to provide the best customer experience.- Provide management response to unforeseen issues across service delivery, working collaboratively with the Team.
Feb 2012 - Oct 2014
Team Manager Mobile Technical Support
- Led and developed a team of 17 Tier1.5 mobile technical support agents.- Guided the team to continual improvement, including improving operational efficiencies against KPI's and supporting their ongoing development.- Share team knowledge and resources proactively and collaboratively with other Delivery Team Leaders to ensure the department meets or.
May 2010 - Feb 2012
Service Operations Analyst / Supervisor
- Provide reporting to stakeholders on operational performance and effective resource utilisation.- Create and deliver internal and external communications to impacted customers and staff during planned and unplanned events or outages. - Effective management of internal and partner call routing.- Monitoring of agent behavioural and work performance and.
Nov 2007 - Apr 2010
Technical Support Analyst
- Tier 2 technical support: monitoring of hardware, software configurations and network for ANZ Eftpos, Nightlink devices, and assistance to offsite terminal through Zontalk and TMS (remote configuration systems).- Providing technical assistance to ANZ eGate and PC Eftpos merchants and reporting faults. - Coordinating onsite technician and merchants in.
May 2004 - Jul 2007
Team Leader Operations And Workforce Management
Telelink Limited
- Managing a team of 15 CSR’s, ensuring that outbound and inbound calls are met the highest possible standard and sales targets are met.. - Develop and implement new communication methods such as TXT and email notifications for the purpose of keeping the customer informed on their fault management progress.- The management of incident SLAs for single user.
Nov 2001 - Dec 2004
Supervisor Contact Centre
1997 - 1998
~1 yr
Citiphone Banker
Citi Bank
1995 - 1997
~2 yrs
3 education records
Ali Sayed education
Post Graduate Diploma, Ecommerce & Multimedia
National Certificate In Contact Centre Operations, Leadership/Management/Call Centre Operations
Nzqa
Bachelor Of Science (B.S.)
FAQ
Frequently asked questions about Ali Sayed
Quick answers generated from the profile data available on this page.
What company does Ali Sayed work for?
Ali Sayed works for Armour Pest & Facility Management.
What is Ali Sayed's role at Armour Pest & Facility Management?
Ali Sayed is listed as Apple Inc. at Armour Pest & Facility Management.
What is Ali Sayed's email address?
AeroLeads has found 1 work email signal at @fisherpaykel.com for Ali Sayed at Armour Pest & Facility Management.
Where is Ali Sayed based?
Ali Sayed is based in Greater Perth Area, Australia, Australia while working with Armour Pest & Facility Management.
What companies has Ali Sayed worked for?
Ali Sayed has worked for Armour Pest & Facility Management, Apple, Fisher & Paykel Appliances, Vodafone, and Ihug Nz.
How can I contact Ali Sayed?
You can use AeroLeads to view verified contact signals for Ali Sayed at Armour Pest & Facility Management, including work email, phone, and LinkedIn data when available.
What schools did Ali Sayed attend?
Ali Sayed holds Post Graduate Diploma, Ecommerce & Multimedia from Victoria University Of Wellington.
What skills is Ali Sayed known for?
Ali Sayed is listed with skills including Service Delivery, Call Center, Team Leadership, Change Management, Contact Centers, Business Process Improvement, Troubleshooting, and Telecommunications.
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