Ali Sherlock Email and Phone Number
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Over twenty years’ experience in the IT industry in various roles. Particularly enjoys Customer interface, variety and change. Excellent coordinating, planning and organisational skills, ability to work and train in a planned or live IT environment. Excels in translating from technical to plain English and patience. Enjoys both change and education consultancy.
The Small Cruise Ship Collection
View- Website:
- small-cruise-ships.com
- Employees:
- 3
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Polar Cruise SpecialistThe Small Cruise Ship Collection Jan 2023 - PresentHereford, England, United Kingdom
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Cruise Travel ConsultantThe Small Cruise Ship Collection Nov 2021 - Nov 2023Hereford, England, United Kingdom
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DirectorCrescendum Limited Jul 2016 - Nov 2021Hereford, United KingdomAs an I.T. Training Consultant, I specialise in guiding individuals and small businesses through a tailored journey that will help each one to understand and use modern technology, process and protect information; and communicate with the world as it is today. I offer a personalised, one-to-one, at home (or work) service that starts with the basics and builds knowledge from there; based precisely on each client’s needs.
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HomeHomemakers May 2015 - Jul 2016 -
Emea Customer Training ManagerKronos Sep 2012 - May 2015Wokingham• Responsible for a team of training specialists based across EMEA. • Responsible for the successful launch of the first EMEA technology conference• Conducted educational needs assessments with customers.• Responsible for the development and implementation of a Change Management offering for EMEA.• Co-responsible for the implementation of virtual training within EMEA• Assisting Customers with their education strategies including Jaguar Land Rover, IKEA, BNY Mellon, Co-op, Biomet and Belron (AutoGlass -
Training SpecialistKronos Jan 2010 - Sep 2012• Responsible for the promotion of KnowledgePass into Europe. Doubling the number of customers in one year.• Main contact between sales and training department to assist customers, helping to win major deals including Sainsbury’s and attendance for Shop Direct.• Implemented new training strategies for Europe including manager training and attendance.• Main contact between International, US and Europe training departments attending monthly meetings.• Co-responsible for quotations to customers.
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Regional Systems TrainerMacdonald Hotels Sep 2001 - Apr 2008Responsible for the delivery of training for Personnel Director (HRIS), Rota Summit and Rota Horizon (T&A) across the Macdonald Hotels and Resorts estate.• Responsible for the training at all sites for HR and Time and Attendance systems.• Responsible for creating training documentation and the training program for the above systems.• Single point of contact with third party suppliers.• Responsible for implementing the installation of Rota Horizon for all hotels.• Responsible for the implementation of software upgrades to all hotels.• Carried out audits at the hotels for compliance and identified training needs.• Co-responsible for the implementation of E-learning into Macdonald Hotels. -
Project ManagerCisco Systems Dec 2000 - Mar 2001Responsible for managing the installation of Customer purchased Cisco equipment across Europe, Middle East and Africa. • Liaised with Installation Company and Customers to ensure work was completed professionally efficiently and within the agreed time, causing the minimum disruption to Customers.• Satisfied Customers resulted in repeat business. -
Field Support EngineerIbm Jun 1998 - Dec 2000Responsible for covering holiday, sickness and busy periods on EMEA wide Customer sites that had outsourced their IT department to IBM. • Project Management• Ensured that Service Level Agreements were met• Desktop and Server Support • Organised a successful culture course for various IBM employees as a team building exercise, which the attendees felt was very beneficial• Customers included, Lloyds TSB, Johnson Wax and Thomson Holidays with much repeated business.
Ali Sherlock Skills
Ali Sherlock Education Details
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HeartwoodDistinction -
St James' And The AbbeyA Levels
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Alice Ottley School, WorcesterGeneral Education
Frequently Asked Questions about Ali Sherlock
What company does Ali Sherlock work for?
Ali Sherlock works for The Small Cruise Ship Collection
What is Ali Sherlock's role at the current company?
Ali Sherlock's current role is Polar Cruise Specialist at The Small Cruise Ship Collection.
What is Ali Sherlock's email address?
Ali Sherlock's email address is al****@****nos.com
What is Ali Sherlock's direct phone number?
Ali Sherlock's direct phone number is +4478365*****
What schools did Ali Sherlock attend?
Ali Sherlock attended Heartwood, St James' And The Abbey, Alice Ottley School, Worcester.
What are some of Ali Sherlock's interests?
Ali Sherlock has interest in Social Services, Children, Environment, Education, Poverty Alleviation, Human Rights, Health.
What skills is Ali Sherlock known for?
Ali Sherlock has skills like Training, Training Delivery, Hands On Training, Needs Analysis, Instructor Led Training, Management, Crm, Instructional Design, Change Management, E Learning, Employee Training, Team Building.
Who are Ali Sherlock's colleagues?
Ali Sherlock's colleagues are Powell Ettinger.
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