• Experienced of testing new and existing features in software for defects or other bugs and reporting such errors to the software development team/manager.• Reporting and documenting technical issues.• Executed test cases and analyse results.• Creates logs to document testing phases and defects.• Ensure offering are entirely functional and provide quality assurance for software products.• Liaise with different clients to provide training of the software.• Experienced of working on different projects on MS Office suite, specially on MS Excel.• To deal with any troubleshooting problem with any computer or printer within the department.

• Project management and logistics using MS Office applications.• Troubleshot all computer or printer issues within the department.• Experienced on working on Cerner Millennium in large organization.• Booked appointments from medical staff on Cerner Millennium then provided client notification.• Coordinated all logistics and details for booking ultrasound scans for patient and medical staff on Sectra RISe and Powerchart.• Collected Postnatal payments for the department.• Provided software training to the entire staff.• Built programs using Excel sheet as requires by the department.• Ensured patients were booked in on PAS system with timely distribution of case notes to clinical staff.• Used PM Office to register patient on to the system, changed demographic details and print small label stickers for the patient.• Uploaded patient referrals on Powerchart.• Maintained patient confidentiality at all times.

• Answered clinician queries regarding patient appointments and details for Trust wide clinics.• Answered the telephone in a courteous and pleasant manner ensuring that the call script is adhered to at all times.• Maintained a direct, full and partial booking system by coordinating dates with patients, GPs or their receptionists, either from direct phone call or from electronic booking.• Recorded patient cancellations and appointment changes on CRS or its replacement to enable their waiting time to be calculated in line with national policy.

• Created and designed test scenarios as close as possible to real life situations.• Developed test plans.• Kept track of and reviewed test cases.• Developed test applications for automating the test cases.• Detected and tracked the bugs and reported them to the software developers.• Ensured that all the testing was done within the scheduled testing timeframe.• Performed both functionality and regression testing.• Prepared bug reports of the tests conducted on the software.• Monitored the testing process and identified and logged test failures.• Tested full products suite, identified and resolved problems with the development team.• Sought and suggested solutions for defects and bugs detected.• Communicated with client to bring any changes in the software.• Coordinated with the concerned team and mgmt to effect software modifications.• Introduced new tools for testing software resulting in time saving and money for the company.