Ali Usama work email
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Ali Usama personal email
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I’m looking forward to secure a long-term career in Telecommunications with opportunities for career growth, and use my expertise in the best possible way for achieving the company’s goals.
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Expert, Voice Network | Core DesignSalam Jan 2024 - PresentRiyadh, Saudi Arabia -
Core Optimization EngineerEricsson Jun 2022 - Jan 2024Riyadh, Saudi Arabia -
Cloud Core Network Solution ManagerHuawei Sep 2021 - May 2022Riyadh, Saudi Arabia -
Team Lead & Senior Core Cs & Ims Back Office EngineerHuawei Dec 2009 - Sep 2021Riyadh (Saudi Arabia)■ Ensuring that the Core Network O&M is carried out with the absolute standards to maximize availability & system performance 24/7.■ Problem synthesis & reporting to the customer■ Coordination with the customer - being a dynamic interface to the customer to validate that the company is receiving high quality systems & technical support.■ Providing Level-2 technical support & troubleshooting.■ Trouble ticket escalation to the Level-3 support - in case there’s an Emergency or Business critical issue.■ Ensuring strict SLA compliance to meet the department objectives according to the agreed level and related to the corporate objectives.■ Routine checks & system health checks (both hardware & software) of LIVE nodes to resolve anomalies.■ Carrying out appropriate hardware & software Acceptance tests on all new equipments prior to commercial launch.■ Maintaining Core Nodes to ensure they’re in a good working condition.■ Vendor proficiency includes; - Huawei MSC, MSOFTX3000 & ATCA-MSOFTX3000 - Huawei HLR, ngHLR-9820 - Huawei STP, SG7000 - Huawei MGW, UMG8900 - Huawei SBC, SE2600 - Huawei GENEX CN Nastar■ Hardware & software upgrades of all Core nodes timely as per requirement.■ Configuration management for actual data configuration, modifications & provisioning in the LIVE network, and its pre/post impact analysis.■ Resolving customer complaints within the agreed SLAs.■ Performance management - to analyze KPIs & traffic trend. Proactively planning enhancements to avoid bottlenecks and degradations.■ Fault Management - to examine, handle & resolve faults that may occur in the LIVE network.■ Coordination with other vendors for fault identification & rectification.■ Follow up on actions & measures taken by related teams to resolve outstanding issues.■ Coordinate planned work & assist related teams to implement changes. -
Senior Executive Engineer, Nss Core OperationsUfone Mar 2007 - Dec 2009Karachi (Pakistan) -
InterneePakistan Telecommunication Company Limited Nov 2006 - Dec 2006Karachi (Pakistan) -
InterneeUfone Jul 2006 - Aug 2006Karachi (Pakistan) -
InterneeSiemens Pakistan. Engg. Co. Ltd Dec 2005 - Jan 2006Karachi (Pakistan) -
InterneeWorldcall Telecom Limited Dec 2004 - Jan 2005Karachi (Pakistan)
Ali Usama Skills
Ali Usama Education Details
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Electronic Engineering
Frequently Asked Questions about Ali Usama
What company does Ali Usama work for?
Ali Usama works for Salam
What is Ali Usama's role at the current company?
Ali Usama's current role is Expert, Voice Network | Core Design.
What is Ali Usama's email address?
Ali Usama's email address is a.****@****.com.sa
What schools did Ali Usama attend?
Ali Usama attended Sir Syed University Of Engineering And Technology.
What are some of Ali Usama's interests?
Ali Usama has interest in Swimming, Digital Photography, Traveling, Recreation.
What skills is Ali Usama known for?
Ali Usama has skills like Gsm, Core Network, Sigtran, 2g, Switches, Network Optimization, Ss7, Gprs, 3g, Computer Network Operations, Wimax, Huawei M2000.
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