Ali Berger Email & Phone Number

San Francisco, Ca, Us

Northern California

San Francisco Bay Area

San Francisco Bay Area

• Build a team of high preforming Store Managers to accomplish store goals and maximize and strengthen their individual performance through effective leadership and communication.• Monitor and analyze business trends across all stores within district, work with Store Managers to develop and implement plans to maximize sales and meet or exceed goals within district for Key Performance Indicators including top line sales, Cost of Goods management, payroll, and overall store contribution.• Ensure high customer service standards are upheld consistently across all stores in the district through effective coaching and training of Store Managers.• Actively participate in the hiring, interviewing and on-boarding of teams as large as 150 team members ensuring that correct staffing levels are being upheld across all locations through strategic succession planning. • Improve sales growth month-over-month amidst COVID-19 challenges through dynamic adaption of business operations, reassessing customer needs and implementing strict safety measures and protocols. • Drove employee retention to outpace industry standards year over year through continued investment in the employee experience.• Emphasis on establishing connections with our customer base and growing loyalty penetration by more than 10% annually.• Build partnerships and work collaboratively with all corporate support partners to meet shared objections and goals. • Strategically plan and execute to meet commitments aligned with company organizational expectations and mandates. • Demonstrate a deep understanding to navigate complex personnel issues while balancing the challenges of protecting company assets and the employee’s well-being.

Berkeley, California, United States

• Train and support external Managers for the district and region.• Collaborate with other CTMs, District Leaders, and Regional Training Managers to implement and create training material for the district and region.• Assist the DL with store visits and audits to ensure performance is calibrated across the district• Lead training not only in store, but in the district for promotional and company initiatives. • Develop team members to create new leaders for store, district, and region.• Inspire passion for the brand and the product with team to drive sales and increase loyal following.• Protect store assets, facilities, and team members by ensuring all team members’ adherence to operational guidelines and standards, compliance with all safety and security policies, the proper functioning and maintenance of store equipment, and performance of all financial transactions according to policy.• Maintain current and accurate business, legal, and personnel records and store resource materials by actions such as performing daily and weekly payroll and labor responsibilities, review and maintenance of all timekeeping records, and ensuring company communications are cascaded as appropriate to all store team members.• Supervise the inventory management process. Drive low COGS through meticulous management of the monthly and biannual physical inventory counts.• Review appropriate financial reports to determine sales opportunities and cost control gaps and improvements. Manage financials to meet budget objectives and “flow through” goals. • Deliver retail initiatives, Quarterly Store Plans, and participate in business development meetings with the District Manager to assess progress and determine growth opportunities.• Community marketing and involvement to build strong brand recognition and future sales.• Forecast hiring needs within the store and district, and actively recruit, interview, and hire qualified team members and shift leads.