Director Of Education
CurrentAs the Director of Education, I spearheaded the education chapter, pivotal to the company's core business. My leadership was across 6 edu-tech teams: Back-end, Front-end, Data, Blockchain, Algorithm, and Fundamental, overseeing nearly 40 professionals.Key Activities:+ Providing coaching to Track Owners (manager of each edu-tech team) fostering growth and result-oriented team culture.+ 10% increase in user satisfaction by establishing and implementing clear standards for college collaborations (CPS & CLS).+ Strategical planning on Quera's next educational steps considering market analysis, user needs, technology trends, etc.+ 25% Decrease in user question waiting time by improving the mentoring process. + Leading a culture shift toward growth, empathy, and result orientation within the education chapter.