Aliaa Elsayed Email & Phone Number

New Capital Of Egypt

New Cairo

Cairo - Egypt

Direct the overall operation of the Office Administration Department; responsible for facility maintenance and vendor contract services, student registration, inventory management of courseware and technical training kits, telephone switchboard operation, and other general support services required for routine operation of the training facility.. Tasks:1. Maintain branch policies, goals and objectives.2. Provide administrative support to sales and marketing teams.3. Coordinate with staff in performing daily activities.4. Handle, maintain and update customer and financial databases.5. Provide logistic support to administrative staff.6. Maintain branch budget and handle office expenses within the limits.7. Responsible for daily Incomes & Expenses cash with Financial Department coordination.8. Organize and maintain effective filing systems.9. Organize, manage and update branch databases.10. Organize and maintain project activates & papers with PMO and stakeholders.11. Coordinate with main company’s departments.12. Identify personnel needs within the branch.13. Attend meetings and be in charge of the agenda and meeting minutes.14. Participate at conferences and other social events.15. Ensure compliance with the company's policies, standards and regulations.

Directing the overall operation of the projects fully responsible for more than one project belonging to government agencies responsible for facility maintenance and vendor contract services, student registration, inventory management of courseware and technical training kits, telephone switchboard operation, and other general support services required for routine operation of the training facility.. 1. Planning for the project and try to develop it.2. Direct the optimum utilization of instructors, classrooms, computers, and other resources to deliver training.3. Assign instructors and other resources considering the student demand and the objectives approved by the training Manager. Approve independent instructor contracts.4. Coordination between the government and the companies or individuals involved5. Following up the implementation of the project and making monthly reports6. Managing team work and reporting on their performance7. Recording and posting all expenses related to the project to prepare it`s expenses report

Direct the overall operation of the Office Administration Department; responsible for facility maintenance and vendor contract services, student registration, inventory management of courseware and technical training kits, telephone switchboard operation, and other general support services required for routine operation of the training facility.1. Direct, supervise, and develop the Office Administration Department personnel to ensure a highly motivated and efficient staff. Maintain a customer service attitude among all department staff.2. Supervise the student registration process to ensure fast, friendly customer service.3. Direct the optimum utilization of instructors, classrooms, computers, and other resources to deliver training.4. Manage the facility’s distribution center for courseware and office administration supplies. Establish and is accountable for reasonable controls to prevent loss and theft.5. Monitor vendor services, janitorial services, building maintenance repairs, and take prompt action to ensure a clean, efficient facility.6. Establish reasonable procedures and controls to protect all facility equipment and supplies from damage and theft, in close coordination with the Training Manager.7. Develop and recommend budgeting requirements for instructors and other resources required for training.8. Perform other duties and tasks as designated by the Training Manager.9. Recording and posting all expenses related to the branch to prepare monthly expenses report. 10. Closing and reporting all the process on CRM

Perform administrative support services for the TrainingDepartment.1. Accomplish daily support tasks: check out materials from the instructor preparation resources, file student attendance sign-in sheets, and distribute disks and clerical supplies to instructors as needed. 2. Calculate Instructors’ average scores on each class delivered and prepare regular reports on top performing Instructors, as well as Instructors that are not scoring well.3. Coordinate the optimum utilization of instructors, classrooms, computers, and other resources to deliver training. • Assign instructors and other resources considering the student demand and the objectives approved by the General Manager. Approve independent instructor contracts. • Coordinate class schedules and proposed changes with Sales Manager. • Research special request and advise Sales Manager as appropriate. 4. Observe and evaluate instructor performance and initiate appropriate corrective actions and reports as required.• Evaluate instructor progress shown by Post-Class Surveys.• Generate reports on instructor progress: Bimonthly reports for new instructors, quarterly reports for all instructors, and first warning forms for disciplinary action.5. Calculate Instructors’ average scores on each class delivered and prepare regular reports on top performing Instructors, as well as Instructors that are not scoring well.6. Establish and monitor procedures to set-up classrooms with courseware, class and instructor plaques, and other materials or equipment needed for training.• Establish and monitor procedures for enrollments, wait lists, and standby status.• Establish and monitor procedures for confirming students before class and communicating class enrollment levels to the Operations Department and the Sales Department.7. Perform other duties and tasks as designated by the Training Administrator.