Ahmad Aliabad Email & Phone Number

Ottawa, Ontario, Canada

• Implementation of applications to specific technical requirements, deliver application upgrades and server migrations• Work with members of support to assist in project delivery and attended relevant team meetings to manage project development• Coordinated with sales team to generate quotations that ensures project timeline is respected and tracked on a regular basis • Provide information to the project delivery manager to assist in reporting requirements• Provide both external training to customers and internal training to CS/PD staff• Communicate with customers clearly and effectively via e-mail and remote meetings

Ottawa, Canada Area

• Providing 1st line support and liaising with internal staff worldwide• Following the release and documentation procedures to build new releases• Participating in team discussions, training sessions, and client meetings• Performing various installation, configuration, and troubleshooting tasks of Axiell products• Identifying the source of problems, recommending solutions and notifying the development team to make any product enhancements• Participating in support handover sessions with Project support/delivery

Ottawa, Canada Area

• Responsibilities receiving incoming emergency calls• Permitting Parking permits and overnight paid parking • Dispatching communication with mobile team, surveillance and supervisors• Monitoring video surveillance system• Report and record to management of incidence

Ottawa, Canada Area

• Responsibilities of day opening and closing in POS (point of sale)• Processed cash transactions in POS (point of sale)• Provided guidance and advice about store products and services• Efficiently managed and dealing with customers• Complete additional training through University of Subway

Associate’S Degree, Computer Programming

Area of study: • Java programming language • Object oriented programming design patterns • Business Intelligence and data analytics •.

Associate'S Degree, Computer Engineering Technology/Technician

Area of study: • Java Application programming • Object oriented programming • Relational database design • Software testing and design •.