Ahmad Aliabad Email & Phone Number

Ottawa, Ontario, Canada

• Implementation of applications to specific technical requirements, deliver application upgrades and server migrations
• Work with members of support to assist in project delivery and attended relevant team meetings to manage project development
• Coordinated with sales team to generate quotations that ensures project timeline is respected and tracked on a regular basis
• Provide information to the project delivery manager to assist in reporting requirements
• Provide both external training to customers and internal training to CS/PD staff
• Communicate with customers clearly and effectively via e-mail and remote meetings

Ottawa, Canada Area

• Providing 1st line support and liaising with internal staff worldwide
• Following the release and documentation procedures to build new releases
• Participating in team discussions, training sessions, and client meetings
• Performing various installation, configuration, and troubleshooting tasks of Axiell products
• Identifying the source of problems, recommending solutions and notifying the development team to make any product enhancements
• Participating in support handover sessions with Project support/delivery

Ottawa, Canada Area

• Responsibilities receiving incoming emergency calls
• Permitting Parking permits and overnight paid parking
• Dispatching communication with mobile team, surveillance and supervisors
• Monitoring video surveillance system
• Report and record to management of incidence

Ottawa, Canada Area

• Responsibilities of day opening and closing in POS (point of sale)
• Processed cash transactions in POS (point of sale)
• Provided guidance and advice about store products and services
• Efficiently managed and dealing with customers
• Complete additional training through University of Subway

Associate’S Degree, Computer Programming

Area of study: • Java programming language • Object oriented programming design patterns • Business Intelligence and data analytics •.

Associate'S Degree, Computer Engineering Technology/Technician

Area of study: • Java Application programming • Object oriented programming • Relational database design • Software testing and design •.