Ali Abbas Petiwala Email & Phone Number

Highly skilled IT professional with 12 years of experience in system administration, project management, business analysis, and service delivery. Proven track record of successfully managing complex IT projects and ensuring efficient service delivery for clients. Adept at identifying business requirements, analyzing processes, and implementing effective solutions to enhance operational efficiency.Key Skills:System Administration: Extensive experience in managing and maintaining diverse IT infrastructure, including servers, networks, and databases. Proficient in troubleshooting and resolving technical issues to ensure seamless system performance.Project Management: Strong project management skills with a demonstrated ability to lead cross-functional teams, set project milestones, and manage project budgets and resources. Successfully delivered projects on time, within scope, and within budget.Business Analysis: In-depth knowledge of business analysis methodologies, including requirements gathering, process mapping, and gap analysis. Skilled in translating business needs into technical requirements and collaborating with stakeholders to develop innovative solutions.Service Delivery: Expertise in delivering high-quality IT services to clients, ensuring adherence to service level agreements (SLAs) and customer satisfaction. Proven ability to design and implement service improvement initiatives and drive continuous process optimization.

Listed skills include Information Security, Windows Server, Technology Management, Linux, and 41 others.