• Worked with Business partners to identify the requirements and create user stories based on the EPIC stories• Managed user story life cycle from creation to closing in JIRA and Confluence• Created System Solution Specifications and Detailed Design documents • Worked closely with business partners to identify the gaps and changes required to rollout applications• Lead team efforts in development, test and implementation of changes • Facilitated team’s progress toward the goals by implementing a semi-agile process• Facilitated all daily team meetings and helped the team to focus on the goals and priorities• Worked closely with QA to define test plans, test cases

• Typically worked on multiple cable and wireless projects simultaneously (specifically applications used by technicians and dispatchers)• Prepared documentation on business requirements, functional specifications, use cases, data flows, end-user adoption plans, assumptions and organization structure using interviews, document analysis, workshops, job shadowing and task/workflow analysis• Refined requirements using critical evaluation techniques (e.g. gap analysis) and highlighted problem areas, gaps or conflicts derived from information gathered• Worked with both Technology and Business Partners to facilitate the understanding, clarification, and implementation of business requirements• Employed strong analytical, questioning and listening skills to elicit information from various personalities across organizational and functional boundaries• Worked closely with the Project Manager and Subject Matter Expert(s) in the definition, testing, training, implementation, and support of functional requirements.• Conducted Project Coordination activities such as project planning, change control, reporting and meeting coordination• Worked closely with Vendor to meet project timelines and requirements

• Worked as Product Owner in Extreme Programming Shop developing mobile payment solutions• Defined User Stories and managed Product Backlog based on the Project Charter• Researched, analyzed and documented business requirements and functional specifications according to standards such as ISO 20022 and SWIFT• Translated user requirements into comprehensible functional requirements for the end product• Created process models, specifications, diagrams and charts to provide direction to developers and project teams.• Defined user story acceptance criteria• Managed day-to-day activities for the assigned projects to ensure deadlines are met by participating in iteration planning and daily stand up meetings• Collaborated with QA department and supported system and integration testing including application workflow, review of test results, bug prioritizing and fixes.• Acted as a liaison between Product Manager and development team.• Tested and provided feedback for the application on real devices and websites.