Aliah De Leon Email and Phone Number

A customer care representative with 7 months of experience specializing in sales, basic troubleshooting, communication, and client relations. Possess strong leadership and communication skills with fluency in both English and Tagalog. Adept at delivering quality service to diverse customers and managing high chat volumes efficiently to ensure satisfaction. Also possesses good work ethic and versatility in her work environment.CUSTOMER CARE REPRESENTATIVE- Supported 20-40 chats daily, assisted customers who are experiencing issues including device-related troubleshooting, billing, service inquiries, account changes, product information, and other related topics.- Meet or exceed customer satisfaction goals and KPI month over month- Was among the top 10 agents in the months of January and March