- Engaging with stakeholders, recognizing and recording requirements, and keeping up-to-date and user-friendly documentation- Organizing assignments for the development team and managing a task backlog- Creating process and case models with the Flowable tool- Projects: - Developed an analytics service for generating industry reports based on user queries - Created an underwriting system to automate decision-making for broker applications - Expanded and optimized… Show more - Engaging with stakeholders, recognizing and recording requirements, and keeping up-to-date and user-friendly documentation- Organizing assignments for the development team and managing a task backlog- Creating process and case models with the Flowable tool- Projects: - Developed an analytics service for generating industry reports based on user queries - Created an underwriting system to automate decision-making for broker applications - Expanded and optimized existing functionality - Migrated functionality to Flowable Show less

- Communication with stakeholders, identifying and documenting requirements, maintaining documentation- Coordinated with developers, testers, and stakeholders to ensure seamless project execution and delivery- Preparing detailed tasks for the DevTeam, maintaining a backlog and prioritizing tasks, conducting refinement sessions- Publishing the company's services and applications in the Microsoft marketplace, preparing materials for marketing promotion of the company's products-… Show more - Communication with stakeholders, identifying and documenting requirements, maintaining documentation- Coordinated with developers, testers, and stakeholders to ensure seamless project execution and delivery- Preparing detailed tasks for the DevTeam, maintaining a backlog and prioritizing tasks, conducting refinement sessions- Publishing the company's services and applications in the Microsoft marketplace, preparing materials for marketing promotion of the company's products- Projects: - Developed a service for optimizing client tenants - Created a service for estimating tenant-to-tenant migration costs - Developed a service for comparing Microsoft products - Created a company’s Teams app to interact with support team, request feature additions, and access all company services Show less

Project description: During the final project, the team of business analysts had to develop a system for remote booking of workplaces in the office. The system was supposed to prevent the simultaneous reservation of one workplace by different employees, give them the opportunity to monitor the availability of workplaces, equipment, reservations by other employees in real time, as well as book workplaces for a specific date and cancel reservations.The proposed solution allows not only to… Show more Project description: During the final project, the team of business analysts had to develop a system for remote booking of workplaces in the office. The system was supposed to prevent the simultaneous reservation of one workplace by different employees, give them the opportunity to monitor the availability of workplaces, equipment, reservations by other employees in real time, as well as book workplaces for a specific date and cancel reservations.The proposed solution allows not only to achieve the business goals declared by the customer, but also offers the business a convenient tool for assessing, analyzing and managing assets. The output product proposed for implementation will allow the company's management to make informed decisions about optimizing, reducing, closing or opening offices.Key responsibilities: • Customer needs elicitation and analysis,• Stakeholder expectations and concerns elicitation,• Competitive environment analysis,• Project methodology choice,• MindMap solution design (high-level functionality),• Vision and Scope designing,• Project plan development,• Design of a RACI matrix for distribution of tasks and responsible roles,• ERD designing,• Key process designing according to BPMN notation, EPC,• STD designing,• Backlog filling and prioritization,• MVP definition,• Writing user stories and acceptance criteria for them,• Solution prototype designing,• SRS designing,• Project presentation to the product ownerAchievements: Experience in working on a project, experience in teamwork, consolidating theoretical knowledge, mastering software products used on the project (MS Office, Google Docs, Draw.io, Balsamiq, XMind, Bizagi Modeler).Artifacts designed during the project: https://clck.ru/dRC7o. Show less

Main responsibilities: Development of a methodology and tools for regional managers, coordination and support of the retail units included in the area of my ​​personal responsibility. Tasks setting and execution monitoring. Branch specialists assessment. Participation in bank projects (website and mobile application modernization, transformation of the retail business, contact center administrating, launching partner projects).Holding of training for specialists and… Show more Main responsibilities: Development of a methodology and tools for regional managers, coordination and support of the retail units included in the area of my ​​personal responsibility. Tasks setting and execution monitoring. Branch specialists assessment. Participation in bank projects (website and mobile application modernization, transformation of the retail business, contact center administrating, launching partner projects).Holding of training for specialists and managers.Achievements: High rating indicators of supervised departments, increase the efficiency of supervised departments. Show less

Main responsibilities:Mozyr: Branch work organization, recruitment, interaction with partners in the context of salary projects, support for VIP clients. Holding presentation activities at partner sites, conducting training seminars. KPI distribution among employees. Customer base expansion. Promotion of the bank's brand and products through the combination of various advertising channels.Minsk: Team building, KPI achievement, active sales through presentations / POS… Show more Main responsibilities:Mozyr: Branch work organization, recruitment, interaction with partners in the context of salary projects, support for VIP clients. Holding presentation activities at partner sites, conducting training seminars. KPI distribution among employees. Customer base expansion. Promotion of the bank's brand and products through the combination of various advertising channels.Minsk: Team building, KPI achievement, active sales through presentations / POS organization.Achievements:Mozyr: During the work we managed to form a cohesive, purposeful team. The branch entered the top 7 most effective regional branches, active products sales increased five times.Minsk: Optimization of the department's work, reduction of operating costs. Show less