● Ensured agile business operation by leading the project Target Operation Model (TOM) with the consultant. ● Led and executed cost-effective IT operations through the formulation of the overall IT budget (OPEX and CAPEX).● Assist the organization in achieving departmental goals by overseeing all aspects, including ERP Implementation and Core Business Application deployment.● Ensure alignment of corporate and digital transformation strategy with a newly developed IT and Innovation Unit strategy.● Ensure all IT department demands in terms of required skills, capabilities and cost are met.

● Steered the development and implementation of IT policies, standard operating procedures, and best practices.● Adhered to corporate and business objectives, whilst directing and managing the ICT unit.● Managed overall IT budget (OPEX and CAPEX) ensuring a cost-effective IT operation.● Maximised performance of each individual or staff through management and motivation.● Met business and system requirements by understanding the latest technologies and devising new technology solutions.● Fulfilled changing needs of users, new projects, and technologies by developing IT staff.● Followed best practices in the implementation of Information Security controls.

Direct Thuraya’s overall IT operations in the areas of Critical services, Corporate services, Network & Security and Enterprise Application & IT support, provides guidance and support to the management, and takes a leadership role in the company’s overall IT services, infrastructure development and expansion.

● Ensured smooth management of network and security department, consisting of network, security, IT development, and configuration management sections.● Streamlined business processes and improved user experience by maintaining and enhancing the availability of ICT infrastructure.● Optimised routine operations through the development of technical skills of IT staff.

Responsible for conducting requirement analysis and capability assessment regarding products and recommend corresponding enhancements in software and hardware levels.Moreover, managing projects assigned through PLM (Product Life-Cycle Management) process.

Responsible for managing user profiles in Windows, AS400 and Oracle in addition to the Anti-virus and patch deployment

Responsible for PCB circuit fabrication for the PCU (Potline Control Unit) which developed in-house.

Worked on the Planning Department and put hands on the layer 3 switches configuration.