-Responsible for a team of 15 colleagues and $1.2 million sales targets for fiscal year 2020.-Achieved Q3 2020 Year-over-Year sales target despite COVID challenges.-Continuously exceeded sales goals targets set by senior management up to 200%.-Used metrics-based reporting and KPIs, e.g., traffic conversion, average sale value, and ‘leverage’, to improve sales velocity in the Toronto and Niagara region.-Developed new sales and promotion strategies to increase sales by 50%.-Used metrics-based reporting to make crucial decisions by analyzing the business to exceed targets and enhance employees’ performance through training and support.-Continuous recognition by management as a high potential sales manager that plans to target.

-Proficient in SAP, category planning and management, and overseeing a release of 50-100 articles per planogram.-Led a project to onboard a new vendor in the system by closely coordinating with data management, supply chain, and financial teams.-Created and analyzed periodic adhoc reports to ensure the monthly budget of one million plus dollars was balanced.-Proactively worked with vendors to ensure they understood and remain aligned with the category strategy to promote and maintain stable operations. -Analyzed O&A statements to identify vendor budget, and spending gaps and address them with the respective stakeholders.

-One of five analysts working on a $20 million strategic project to migrate to a new servicing platform. Responsible for executing software tests in collaboration with business analysts and project managers. -Documented the defects using IBM internal software. Leveraged this documentation to engage subject matter experts and identify severity of noted issues.-Assisted the production support team in processing approximately 100 daily tickets with a focus on distinguishing between defects and process issues. Worked with the requestor to walk them through the end state SOPs and address the process issues.

Conducted a research on a project related to current business issues in the company. Understand the issue, recommend a solution and advise on steps that could be implemented in order to maximize the sales efforts.