Ali Anwar Email & Phone Number

Designing Windows and Web Apps for several clients over Fiverr and Freelancer.Technologies: Asp.net, Wordpress, php, MS SQL, phpmyAdmin,MVC, Webforms, MVVM

Luton, England, United Kingdom

Troubleshooting/fast-tracking key global services initiatives for the Production Division, provisioning comprehensive data & communications services to a range of supermarkets/fast-food chains on Daily basis using complex Data management and ERP systems. Identify new product opportunities, develop negotiation strategies, prepare formal proposals and negotiate contracts and teaming agreements Evaluate projects/programs through financial feasibility studies and market research, considering technical and business aspects Negotiate favourable hardware and software purchases and licensing agreements Lead the Production team to plan and prioritize operations to ensure maximum performance and minimum delay Determine manpower, equipment and raw materials needed to cover production demand Develop and submit status, performance and capacity reports Manage top-down design and develop B2B & B2C ERP strategy and technology implementation Advise clients on approvals required from regulatory and statutory bodies, including client's responsibilities and monitor approvals Deliver significant technology enabled capability developments (for digital channels) and related business changes programmes across multiple stakeholder groups, ensuring alignment to an organisation’s vision and strategy

Gujranwala

Led on solutions architecture and development for a range of private and public sector organisations serving 10,000 end users with SAAS platforms, complex Data management and eCommerce systems. Key achievements included:• Managed a team of telephone and email Service operatives supporting 600+ staff across a range of operational issues including account setup, Active Directory, Shared mailboxes, Office 365, VPN, Cloud storage and reporting queries.• Transitioning DHQ Teaching Public Hospital to a digital patient management system ensuring Pathology data was transferred quickly and efficiently to government, pharmacists, GPs and clinicians. This project was delivered using Amazon Web Services and an SQL Server database and delivered to time and budget liaising directly with the ICT Director at the Hospital. • Designed and developed a School Management System for secondary schools capturing student, staff and financial data with full reporting and analysis capabilities.• Launched a new website and eCommerce shop for international clothing and apparel business reaching 200+ orders weekly within the first quarter.• Communicated regularly with contractors, consultants and third party suppliers including Amazon Web Services and eBay trading.• Development of change management and governance processes to ensure robust technology standards and data integrity.

Gujranwla

First-line user support via telephone and remote access for a range of customer accounts ranging from content management systems (CMS), website development and CRM.• Installation, configuration and testing of software on mobile and laptop devices ensuring security and accessibility updates.• Administration of user profiles, permissions, systems configuration and data integrity.• Assisted with prioritization of bug fixes and features requests.• Escalated issues and liaised with on-site engineers.• Broad technical knowledge of Windows operating systems. Microsoft Office products and bespoke ticketing systems.

London, United Kingdom

Managed product inventory, search optimization and eCommerce eBay and Amazon shops • Telephone and email support for eCommerce transactions and customers• Produced and maintained centrally aligned sales and KPI reports for management reporting, working closely with the Trading and Digital Marketing teams.• Supported a number of marketing campaigns mapping the online customer journey.• Worked with the CRM team to segment teams & develop actionable insights.• Produced, reviewed and maintained formal documentation and procedures relating to the IT system and business processes.• Assisted in training staff on system/process changes and supporting them following the changes.

Bachelor Of Science (Bs), Information Technology

Fsc, Engineering