Ali Asad B. Email & Phone Number

Islamabad, PK

Islāmābād, Pakistan

• ︎Plan, organize, direct, control, and evaluate the operations of information systems and electronic data processing.
• ︎Develops, manages, and implements hardware maintenance, software support, network and remote backups, upgrades, and Internet support.
• ︎In conjunction with the management team of system development, assist with the creation and upkeep of the information management system (IMS) for the organization.
• ︎Conduct regular performance tests of web applications to uncover any problems or flaws and effective fixes.
• ︎Respond to staff queries in a timely and accurate way, via phone, email, or chat. Identify staff problems and help staff by following policies and procedures.
• ︎Produce periodic reports of technical support operations to company management.

Islāmābād, Pakistan

• ︎Write technical and non-technical requirements, as well as keep track of all procedures.
• ︎Design and Update web application features to enhance performance.
• ︎Implement server-side logic to process front inputs. Interact with SQL database.
• ︎Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• ︎Ensure the appropriate security standards have been implemented. Create written documentation for the different components.
• ︎Redesigned the website to create a more visually appealing, user-friendly experience.

Rawalpindi, Punjab, Pakistan

• ︎Write custom HTML, PHP, CSS and JavaScript for existing websites and applications.
• ︎Design, recommend and pitch improvements to new and existing features.
• ︎Assist in troubleshooting issues on web-based systems.
• ︎Update and edit website content, posts and pages.
• ︎Provide technical support related to web-based systems to internal teams.
• ︎Test and give feedback on new and existing technologies.

Rawalpindi, Punjab, Pakistan

• ︎Respond to customer queries in a timely and accurate way, via phone, email, or chat.
• ︎Identify customer needs and help customers use specific features.
• ︎Update our internal databases with information about technical issues and valuable discussions with clients.
• ︎Install, configure, and troubleshoot computer systems, servers, and network issues.
• ︎Produce periodic reports of technical support operations to company management.