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As a Team Lead at MSA National, a leading provider of settlement services in Australia, I manage a team of document preparation paralegals and ensure the quality and accuracy of loan documents. I also liaise with lenders, brokers, solicitors, and clients to facilitate the settlement process and resolve any issues. In my role, I have improved the team's productivity, efficiency, and customer satisfaction by implementing new workflows, training programs, and feedback mechanisms.I hold a Master of Applied Finance from Sydney Business School, University of Wollongong, where I gained a solid foundation in financial concepts, theories, and practices. I also completed a virtual experience program with JPMorgan Chase, where I learned how to analyze financial data, create pitch decks, and evaluate investment opportunities. I am proficient in Excel, Microsoft Office, and SAS Viya, Power Bi, and I have a keen interest in the finance industry. I am passionate, hardworking, and analytical, and I am eager to leverage my skills and knowledge in a team lead or analyst role in the finance sector.

Listed skills include Leadership, Presentation Skills, Identifying New Opportunities, Client Relations, and 46 others.