Ali Athar Email & Phone Number

Boston, MA, US

North Sydney, NSW, AU

• Spearheading the high-performing Sales Engineering and Sales group across the Americas, working in tandem with cross-functional teams including Sales, Product, Analytics, and Executive Leadership to drive.
• Leading strategic initiatives to attain $30M+ in revenue, securing 10-15 new customers per half for Collaborate (Unified Communication/Contact Centers), Transact (Payments), and Infrastructure solutions across the US.
• Achieving a 97% renewal rate and maintaining a 98% retention rate with an average tenure of 5+ years by prioritizing customer satisfaction, fostering career progression, training, and growth opportunities, and driving.
• Driving an average team win rate of 40%, with 70+% for top performers, by implementing tools, analytics, and processes that optimize workflow, increase efficiency by 30-40%, and boost win rates and YoY revenue
• Collaborating with cross-functional teams to align product portfolios with market demand and customer trends, including organizing Customer Advisory Board events that resulted in a 100% satisfaction rate from.
• Attracting, recruiting, and retaining top talent by creating a supportive and engaging work environment, providing ongoing coaching and mentoring, and nurturing a culture of professional development and growth that.

North Sydney, NSW, AU

• Led a seven-member pre-sales Solutions Engineering team responsible for technical sales to enterprise, service providers, and payment customers across the U.S., Canada, Central, and South America. Collaborated with.
• Drove innovation and adoption of software technologies and evolving consumer trends, resulting in a 30% year-over-year sales revenue increase while maintaining high levels of customer satisfaction for new and existing.
• Managed a multi-skilled remote team to successfully deliver sales presentations, product evaluations, system configurations, and troubleshooting, achieving an average team retention rate of 98%
• Fostered technical relationships throughout the sales process, providing training to partners and vendors, and consistently focusing on attracting, recruiting, coaching, and mentoring top talent
• Collaborated with R&D leadership and product teams to achieve a 97% renewal rate by ensuring product offerings aligned with market and customer demand, and facilitated seamless communication between product development.

North Sydney, NSW, AU

• Drove pre-sales engineering solutions in the UK, Ireland, and the U.S., leveraging industry and product knowledge to generate nearly $4.5M in annual sales for the UK and Ireland. Collaborated with customers' C-level.
• Boosted sales by 46% and services by 32% in the UK, building relationships with global stakeholders across major office locations
• Closed approximately $6M of the company's $11M total sales from July 2017 through December 2018 in the Americas, working with Fortune 500 clients like Farmers Insurance, HSBC, Dell, TD Ameritrade, Tata Communications.
• Launched an innovative product that increased global revenue by $2M in two months and saved clients millions in fines via enhanced call recording regulatory compliance
• Established brand awareness for the company's Microsoft product line, fostering partnerships with Microsoft and key stakeholders to promote consumer awareness
• Represented the company as a speaker at major industry events and blogs such as UC Expo and Microsoft MVP Skype podcasts; authored content for company and public blogs as well as customer-facing collateral

North Sydney, NSW, AU

North Sydney, NSW, AU

Morristown, New Jersey, US

• As a Channel Systems Engineer (SE) at Avaya, my primary focus was serving as a trusted advisor to the British Telecom (BT) sales team and BT local businesses within the Avaya solutions portfolio. I regularly.
• Helped to close $1.5M contract with BT Small and Medium Enterprises (SME) by developing close ties to the Avaya research and development team.
• Played an integral role in Avaya displacing Mitel in BT business.
• Helped develop UC module solution that transformed IP Office into a single box solution for smaller customers, providing services like voicemail and software out of the box.

CA

I joined the Global Accounts Team as a Global SE for a key global account – SWIFT (Headquartered in Belgium). I was responsible for keeping regular communication with SWIFT to make sure that all of their requirements were met, as well as designing and checking all global technical outgoing quotes to ensure they fit the customer’s requirements..

CA

In this role, I worked with the Enterprise Bid Manager on various High Profile Enterprise bids - Requests for Proposals (RFP), Requests for Quotation (RFQ), and Pre-Qualification Questionnaires (PQQ) and successfully managed many key enterprise bids.Most notably, I worked on a large project to create a Global Proposal Management Tool (details outlined in.

Executive Mba

Beng(Hons), Electronics And Communication Engineering