Claims & Recovery Department

1. Proficient in utilizing calendar management tools and software to efficiently schedule appointments, meetings, and events for executives, teams, and clients.2. Manage inventory levels of pantry supplies, including snacks, beverages, utensils, and cleaning supplies, to meet the needs and preferences of staff members.3. Serve as the primary point of contact for answering incoming calls, emails, and correspondence, promptly addressing inquiries, providing information, and directing communications to appropriate personnel and firms.4. Coordinate the setup and preparation of training rooms and facilities for various training events, workshops, and seminars.5. Coordinate the distribution of Jurisk! publications and materials to all firms across Malaysia, ensuring widespread dissemination and visibility of company content.6. Evaluate existing document structures and metadata in Google Drive, identifying opportunities for optimization, standardization, and consolidation to enhance efficiency and usability in Microsoft platforms.7. Manage and administer a centralized database system for storing, organizing, and retrieving files and documents, ensuring data integrity, security, and accessibility for officers.8. Coordinate and facilitate the preparation of committee meetings (PII committee and RM committee) from parking booking to preparation of documents and slides, ensuring seamless execution and productivity during sessions.9. Responsible for accurately submitting payment and claim forms to the finance and HR department, ensuring timely processing and reimbursement for expenses incurred by officers.

1. Led and managing databases about the profile/services of officers (Gunasama and Bukan Gunasama) especially Syarie Judges and Syarie Officer in all JKSM/JKSN/JBG in Malaysia.2. Preparing HR related letters such as letters of salary adjustments, transfer order letter, promotion letter and etc 3. Involved in Sistem Pengurusan Amalan Nilai (SPAN) and Majlis Bersama Jabatan (MBJ) to enhance organization's operations. 4. Proficiently gather and analyze gender data from diverse departments (Jabatan Kehakiman Syariah Negeri) to inform strategic decision-making and promote diversity initiatives. 5. Skilled in coordinating logistics, scheduling, and agenda preparation, optimizing efficiency and productivity of internal Pengurusan Sumber Manusia meeting.

1. Managing and coordinating the preparation of documents/tenders that are involved in the development of the Malaysia Labour Market Interactive Analytics Platform (LMIAP) project as the Project Management Office (PMO) and a member of the Data, Integration, and Migration (DIM) team. 2. Serve as the liason officer between internal departments (DoSM) and Lembaga Hasil Dalam Negeri Malaysia (LHDNM), Talent Corporation Sdn Bhd, and Jabatan Tenaga Kerja Sarawak to align on project goals, timelines, and deliverables, ensuring efficient project execution.3. Maintain organized records of meeting minutes and related documents, utilizing digital tools and platforms for easy access and reference by team members.4. Responsible for capturing accurate and concise minutes during meetings especially in Jawatankuasa Teknikal (JKT) and Jawatankuasa Pemandu (JKP) meetings, ensuring comprehensive documentation of discussions, decisions, and action items.5. Serve as the primary point of contact for both government (DoSM) and vendor representative (FHSB), cultivating strong relationships and fostering trust to enhance cooperation and problem-solving. 6. Coordinate with internal teams to gather and synthesize information relevant to government contracts and projects, providing strategic insights and guidance to optimize vendor proposals and documents especially Dokumen Pelan Perancangan (DPP).7. Serve as the intermediary point of contact between vendors and internal stakeholders, facilitating the collection and verification of essential compliance documents, including Non-Disclosure Agreements (NDAs), Data & Knowledge Information and Communications Technology (DKICT) forms, eVetting form and etc8. Finished a course called Skills Anticipation for Labour Market Predictive Analytics that is organized by the International Training Centre of the International Labour Organization(ILO) in collaboration with DOSM and TalentCorp.

1. Serve as the primary point of contact for incoming calls, providing professional and courteous assistance to callers and directing them to the appropriate departments or individuals.2. Oversee the organization and maintenance of the company's file room, ensuring efficient storage, retrieval, and security of physical documents and records.3. Receive commendations from management for maintaining a well-organized and efficient file room operation that supports business operations and regulatory compliance.4. Perform accurate and efficient data entry tasks, inputting information into company databases, spreadsheets, and systems in accordance with established procedures and standards.5. Assist in data cleanup and maintenance efforts, identifying and correcting errors or inconsistencies in existing records, and updating information as needed.6. Communicate effectively with customers, providing clear explanations of relevant laws, regulations, and procedures, and offering guidance on available options and next steps.