Lead large IT projects, including the design and deployment of new IT systems and servicesMonitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructureHelp define IT infrastructure strategy, architecture, and processesAssess vendors and develop test strategies for new hardware and softwareTroubleshoot hardware and software issues related to internal ITConstructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problemStaying up to date with new network technology and reporting this information to the executive team each quarterWorking closely with other department Managers to assess the growth needs and maintenance of the company’s network.

Assemble computer hardware components based on requirements.Install, configure, and maintain PCs, mobile devices, and software for end usersProperly and safely diagnose, resolve, and document common hardware and software issuesAssists IT Team in managing the daily activities of local network systems and hardware.Responsible for installation, administration and testing of operating systems, cabling, inventory management and other related network components/equipment under the guidance of the Team Lead in accordance with published standards.Assists the IT team in office expansion, wiring, connectors and IOs punching, racks management, CCTV installation or any other stuff according to the requirement.

Cooperate and maintain close collaboration with HQ concerning standard operatingprocedures for logistics management, procurement management, assetsmanagement and facilities management. Coordinate on providing substantial advice on matters relating to logistics,procurement and assets management including insurance requirements; inventorycontrol, assets and disposal. Creating the monthly and annual reports regarding all the asset transfers.

Design compensation and benefits packagesImplement performance review procedures (e.g. quarterly/annual and 360° evaluations)Develop fair HR policies and ensure employees understand and comply with themImplement effective sourcing, screening and interviewing techniquesAssess training needs and coordinate learning and development initiatives for all employeesMonitor HR department’s budgetAct as the point of contact regarding labor legislation issuesManage employees’ grievancesCreate and run referral bonus programsReview current HR technology and recommend more effective software (including HRIS and ATS)Measure employee retention and turnover ratesOversee daily operations of the HR department

Helping to install, configure and maintain the company’s IT frameworkSetting up hardware and software applications as and when requiredProviding general support for the IT department and for the company’s computer usersInstalling and maintaining various peripherals as well as installing relevant updates and patchesHandling customer and colleague queries regarding networks, systems and applications, often through a help desk.Various ongoing tasks such as checking and proofreading content, data entry, database maintenance and using printers, copiers and the like