Vincent Chen Email & Phone Number

Hong Kong

杭州

Hangzhou, Zhejiang, China

Hangzhou, Zhejiang, China

Chengdu

Managing all University Relations related matters, fulfill responsibilities of strategicplanning, outreaches & programs design, budget & resources allocation, strategiccommunications and recruiting executions across APJ countries – mainly focus in GCR(NCG and Intern programs), Korea(NCG initiatives) and Singapore(Summer Internship Program).Driving and participating some of APJ PTIs(Priority to Improve) to improve productivity and efficiency of TA team, including Candidate Experience, Employer Branding, APJ Location Strategies, APJ ISO Strategy - market and competitor analysis in China, Singapore and Malaysia.Support to key HR projects - Redundancy in Taiwan(May to June, 2013) and Korea(Oct to Dec, 2013).

Beijing

Global Staffing Manager - China R&D, South Korea:Leading a team of staffing professionals that are responsible for full lifecycle recruitingfor Symantec China development organization, which including 2 R&D/Engineeringcenters in Beijing and Chengdu.Performance management - provides meaningful metrics on productivity, efficiencymanagement, motivate recruiters on achieving recruiting goals and organizationobjectives. Directs the activities, works on problems, where analysis of situation been addressedand challenges been discussed to selecting methods and techniques for talentsolutions.Understand the strategies and objectives from various engineering groups,translate those into talent skills and specific sourcing and recruiting strategies. Build and maintain long-term relationship with BUs and hiring managers to support overall hiring initiatives.Sharpening business acumen, proactively research and investigate new ideas andtools in helping team on sourcing, selecting. Develop branding campaigns, talentacquisition tools and process to meet talent needs and expansion milestones. Keepabreast of trends, developments and industry news to retain a competitive edge.Responsible for hiring process improvement, drive and participate TA programs. Main projects/initiatives in China: o China Recruiting Weibo o China Employee Referral Program EnhancementRecruiting for South Korea:Acting as an individual contributor to support all levels recruiting for Symantec KoreaSales and Technical Support organizations. Responsible for full lifecycle recruiting ofKorea Consumer Service/Support Center, which provides oversea support to Symantecconsumer products in Japan.Built up of the recruiting processes in Consumer Service/Support Center (bilingualtalents - Korean, Japanese speakers), processes review and improvement. Vendor (recruiting agencies and payrolling vendors) management - selection, negotiation, management.

Beijing

Principal Recruiter - North Asia(Hong Kong, Taiwan & Korea)Responsible for full lifecycle recruiting for entry level to senior management levelpositions in Hong Kong, Taiwan & South Korea. Responsible for account managementwith the client group, setting and managing expectations about recruitment process,providing metrics and updates.Produce prospective candidates through research, cold calling, internet research andsourcing and other methods as legally and culturally permissible. Leveraging socialmedia on connecting to potential candidates and doing pipelining.Manage the candidate selection, competitive offer negotiation, closing andadministrative duties involved in the recruiting process.Advise and guide colleagues in TA and HR locally, regionally and internationally onprocess and procedure around legislative considerations,Responsible for 3rd party suppliers and staffing vendors management.

Recruiting for Symantec China Development Center - Chengdu Center:Meet business requirements for CDC expansion. Work with CDC management on alltalents acquisition issues, including sourcing, screening, interviewing, offering andperformance tracking.Develop tools and sustain recruiting effectiveness to ensure client loyalty, focus onInternal Customer Satisfaction & New Hire Satisfaction.Gain Market Share through employment branding, focus on implement professionalinterview processes aligned with Symantec values and competencies. Proactively establish and maintain effective and collaborative relationships within the HR community (Globally / regionally / locally as appropriate) with those who share a common interest in the success of CDC. Built up effective and collaborative relationship with local governmental talent/HR organizations such as FESCO, Software Industry Promotion Administrative Office of Chengdu Hi-tech Zone, to promote Symantec as an employer of choice.Meet targets set for CDC UR Project. Develop robust college graduate hiring and onboardingprogram. Develop robust intern hiring and on-boarding program. Proposeprioritized strategy for expansion of UR program in CDC.Increase direct sourcing for more talents. Leverage various sourcing channels - securityforums, HR communities, and local agencies for more exposure of Symantecopportunities for a wide targeted audience.Recruiting for Symantec Dalian Technical Support Center (started from Feb 2010):As recruitment lead for Dalian Support Center(a bilingual support team for Symantec enterprise products to Japan), working out effective sourcing strategies for ramping up a team with 60 senior members within 2months. Implement sourcing, interviewing & offering strategies to getting fit candidates for business needs.Dalian Hiring Data - Source of Hire Distributions:o Direct sourcing up to 48%o Agency usage less than 20%