• Developed and executed a comprehensive, integrated communications strategy to support the Customer Support Service organization's strategic priorities and transformative change initiatives• Collaborated with the executive team to create and deliver 250+ high-impact communications for Quarterly Town Halls, AMAs, Internal Memos, Talking Points, Presentation Development, Video Creation & Editing, Social Media Amplification, and Thought Leadership• Leveraged data-driven insights to refine channel, cadence, and audience tactics — effectively engaging a globally distributed and hybrid workforce

• Led a team of Communications Specialists to design and execute enterprise-wide internal communication strategies — managing content, logistics, and operations for high-profile executive engagements• Partnered with the Chief People Officer to create and implement leadership roundtables, fostering two-way communication and engagement with employees• Enhanced employee participation in Box's social impact program by 25% through the successful execution of quarterly nonprofit spotlights and hybrid volunteer initiatives

• Directed and consulted on 40+ inter-departmental change management campaigns impacting Sales, Product, and Engineering• Elevated Box’s talent brand by developing a robust Employer Value Proposition, Brand Ambassador Program, and Talent Acquisition Media Plan• Launched and managed the “Proud Cloud” Employee Engagement Program and “Product Hi-5” Innovation Program, driving increased employee engagement and recognition

• Organized, co-produced, and managed 75+ company-wide town halls, reaching an audience of over 2000 employees weekly• Partnered with 50+ internal stakeholders and executives to craft, write, and edit strategic communications, including All Staff Emails, Newsletters, Blogs, Videos, Social Media Content, Executive Briefs, Presentations, and Live Events

• Launched and managed the STEM Mentorship Program, overseeing curriculum development, operations, and communications for 200+ students and 50+ engineers over a 6-month period• Conducted 30+ interviews with Talent Acquisition and Engineering leaders to develop a comprehensive diversity recruitment strategy aligned with company goals• Improved external communications for the University Relations program by launching an enhanced Pivotal Career Portal and establishing a talent brand editorial calendar

• Co-authored and edited a successful $2.5M Parent Technical Assistance grant proposal for the U.S. Department of Education• Managed operations, event planning, and speaker coordination for PEAK's Annual Fundraiser and the National Conference on Inclusive Education