Looking after WH&S and Quality Assurance at EBOS Group - SYMBION Kewdale site.Continuously improving and simplifying systems and processes.Administering the MANGO QMS systems for both WH&S and QALEAN Management System. Hands-on experience of Lean and Continuous Improvement managing different projects on site. Supervising the OFI systemsSpecialize in designing simple Cold Chain procedures for transporting the pharmaceutical fridge lines without any breach. Simplifying packaging processes to minimize the chances of errors when shipping pharmaceuticalsConducting audits and inspections locally and NationwideExperience in validating temperature-controlled areas and fridges along with shippers used to transport the Pharma fridge lines.

• Conducted GAP analysis and process mapping to identify and document processes, WI’s, Forms and checklists to help design and implement an effective QMS system.• Designed and managed training program and training matrix to train and cross-train staff to enable staff to work in multiple areas through the warehouse. • Provide Quality and Work Health and Safety guidance, recommendations and implementation of processes to ensure compliance to relevant legislation and relevant standards.• Developed strong working relationships with staff, team leaders, supervisors and managers promoting a team-oriented collaborative environment.• Conducting and assisting with Internal and External QMS, ISO 9001, WHS, CSO and Security audits and inspections as per schedule ensuring all required standards, legislative requirements are maintained and wholesaling and Scheduled Drugs/Poisons licence are timely renewed.

Was hired to work for a third party client Symbion Pty Ltd – EBOS Group who after a few months offered me a permanent role to work for them.

• Collecting job dockets and checking if all the information is properly filled for invoicing the client.• Pricing jobs and invoicing to the both Corporate and COD clients• Answering customer queries regarding the invoicing and resolving any concerns.• Reconciling End of Month Bank/ Creditors/HERMES Capital statements• Weekly collecting and computing timesheets for payroll run • Up to date with Client payments making sure the ledger looks good with no outstanding at the end of the month.• Responsible for procuring spares for concrete pumps from Intl. market. • Requesting product specification and quality certificates and negotiating price and payment terms along with delivery arrangements. • Assisting the operations in allocating the concrete pumps for different jobs using companies allocation system along with General Admin duties including answering phone • Revised all the HSEQ procedures and policies. Documented new procedures redesigned the job application forms etc. • Account verification, reference checks and Credit check of new clients and opened their accounts after approval from Managing Director.• Administering the fleet tracking system "Fleetmatics", generating weekly and monthly reports for the pumps travel and pumping on site times.• Weekly general inspection of concrete pumps and writing condition report for the top management

• Operating the sales desk and Interacting with customers & building repo and answering different queries.• Providing technical information to customers regarding any product & answering all phone calls efficiently.• Working efficiently to increase store sales and achieve targets.• Day end stock take and ordering of daily consumable products. • Monthly stock take and report preparation for the Manager to place order• Barista trained - Coffee making and preparing baked food for customers

•Was responsible for handling clients for the poshest sectors including sector “F”, diplomatic enclave, Centaurus Islamabad, One Constitution Avenue and other prime location properties including apartments. •Rented residential and commercial properties; starting USD 5000 up to USD 35000 per month; to Embassies, Ambassadors, Diplomats, Corporate clients including Banks, Franchises, Educational institutes, International Organizations including World Food Program, ICRC, PRC, Save the Children, United Nations, and World Bank Offices.•Sold and purchased properties for my key clients valued at USD 800,000 up to USD 3,500,000 •Responsible for establishing rental rate by surveying local rental rates and market knowledge. Calculating overhead costs, depreciation, taxes, ROI and profit goals.•Implemented a Quality Management System in the company and successfully achieved ISO 9001 certification in 2011•Improved the internal audit program, preparation of Audit Schedule, participation in internal audits, conduct opening/closing meetings•Developed Employee Safety Training Program and supervised 150 hrs. of training for staff, officers, and managers•Implemented occupational health and safety program further reducing employee injuries by at least 30% •Prepared monthly and quarterly quality assurance reports with analysis for senior management to review•Developed a centralize electronic document control system using MS Share point for developing modifying and sharing electronic documents and making it accessible to the point of use•Controlling the purchase and supply of all procured items & services. •Negotiating price and terms of products with local and international suppliers. •Establishing terms, pricing, quality requirements, delivery, and contracts. •Reviewing all contracts/agreements to achieve ‘best price/best quality’ purchasing and maintaining records•Making recommendations & advising senior management on all purchasing issues.

•Responsible for managing overall Quality Assurance program of the company and aligning the quality goals and objectives to company’s vision, mission and objectives •Developed policies, procedures and operational manuals for the company / departments and was responsible for all updates based on company policy, regulatory and statuary requirements •Conducted over 120 audit man-days of ISO 9001, OHSAS 18001, and ISO 14001, National Environmental Quality Standards (NEQS) •Created and delivered review meeting presentations and trained new employees on their working and procedures. Organized, supervised and conducted training programs. •Developed internal audit program and managed the execution of the program based on the planned audit activities. Facilitated the production department in achieving ASTM A615 / A615M and BSI 4449 quality certification. •Received a Letter of Appreciation from CEO for achieving ISO 9001 certification in 2009

•Responsible for personnel management, facility maintenance, marketing, food production quality, and general business operations.•Directed and coordinated activities of departments with respect to production, pricing, sales, and distribution of products.•Conducted business analysis and reported to the senior management on matters concerning quality, profitability and customer satisfaction.•Conducted planned quality assessments and audits to access the gaps in policy, processes and procedures and their implementation and proposed solutions to the concerned departments•Organizing training for factory personnel in HACCP and Hygiene; •Assisting and directing other departments in the development and maintenance of their systems within the scope of the quality system requirement; •Liaising with all departments in the factory to ensure food safety and quality issues are addressed within agreed time frames. •Participated in strategic planning process by giving inputs on market trends, economic indicators and competitor strategies

•Participated in systems development activities and lead several teams for Quality Management, Occupational Health and safety management system implementation.•Conducted Quality/Safety based audits based on ISO 9001, OHSAS 180001 and IOSA standard requirements.•Monitored the implementation of Corrective Actions and conducted verification activities to ensure the effectiveness of the actions taken by the department being audited. •Developed Quality, Occupational health and safety training programs to cater to the requirements of different departments and was extensively involved in developing training material and delivering training.•Presented Safety / Quality initiatives and results of Internal Audits to the senior management at regular intervals (Management Review Committee Forum).