- Worked collaboratively in both the retail and event space, to promote the brand partners at Brityard, with a focus on brand visibility and customer engagement. - Maintained up-to-date product knowledge to provide informed recommendations and enhance the overall shopping experience, with a primary focus on upselling our brand partners.- Assisted in the execution of a wide range of events, including private parties and corporate gatherings to both promote the Brityard event space and to showcase the brand partnerships and products.- Provided on-the-day support, troubleshooting issues as they arose and ensured seamless operations for both clients and guests.

- Styled an average of 20-40 clients per day, conversing with clients to uncover personal tastes and fashion inspirations that could be achieved with boutique offerings.- Developed and maintained client relationships to build a frequent customer base. - Handled walk-in customer enquiries and maintained store presentation to brand standards.

- Curated monthly reports on coverage we achieved, and media outreach lists for the agency to utilise in ongoing campaigns and pitch briefs. - Developed working relationships with journalists, writing and pitching client PR news stories on a weekly basis. - Content strategist and creator on Instagram, typically with goals of driving client brand awareness and generating product sales. - Assisted with setting influencer outreach strategy, working to secure product endorsement deals with UK-based micro and macro influencers and coordinated their posts to promote our client’s products.- Prepped and coordinated the delivery of PR product boxes to external stakeholders, such as journalists and influencers, so content could be generated.

- Represented the company at annual consumer shows and pop-up events. - Developed the social media strategy at company inception, creating an online presence and content calendar plan for the Instagram, Facebook, and TikTok platforms.- Created unique lifestyle content via Canva to brand guidelines, often in the form of short videos and images.- Utilised cross-platform content to increase brand engagement and develop a consistent online presence. Focused on distinctive and unique branding, remaining up to date with the latest trends and online advertising.

- Delivered an exceptional level of customer service, through assisting with all questions and requests. - Utilised my detailed product knowledge to upsell and maximise sales.

- Served and communicated with guests at high-end private functions, from intimate private parties to large scale corporate events. - Focused on providing the best possible service to every client, with particular emphasis on promptness, accuracy and enthusiasm.