Alice Botwright Email & Phone Number

Irvine, Gb

Time out to enjoy new addition and new role as a Gran

Glasgow, Scotland, United Kingdom

Glasgow, Scotland, United Kingdom

Irvine

Sabbatical working on personal projects and travel.

Glasgow, United Kingdom

Global Cards Operations Manager committed to developing and supporting teams to deliver our business partners' operational requirements seamlessly across 4 Centres (Glasgow/Krakow/Manila and Kuala Lumpur)Providing support and delivery on critical transformation projects across multiple ERP's enabling business growth. Defining contractual changes to services provided and provision of resource costings.Worked with variety of stakeholders in this role including Revenue VP, Project Managers, Business Finance Leads, 3rd party Vendors, Banking and Credit Management.• Coaching and development of leaders and teams.• Delivery of monthly budget and financial analysis across operations and projects• Implementation and rollout of global systems changes across 4 sites, • Analysis and development of business continuity plan during change process• Successfully transitioned critical activities from the Glasgow/Kuala Lumpur offices to Krakow/Manila in challenging circumstances with a seamless service to stakeholders; led the planning, recruitment, handover plans and training for 13 roles.• Managed, with sustained performance, teams in two locations during a sensitive period of change. Understood cultural impact and sensitivities and adapted training and support to maximise delivery and support team through the change.• Track business performance metrics providing visibility at a Country/Business Level for pre and post implementation operations.• Owned control framework for area of operations. Identified and implemented control changes in conjunction with Controls Team. Managed audit engagement across own area of responsibility.• Budget Management of approx. 2.1 million USD on a month by month basis

Glasgow, United Kingdom

euroShell Cards Reconciliation Jan 2011 - Dec 2011Senior Team Manager responsible for coaching, development and daily delivery of Europe's Fuel Card Reconciliations team. Providing delivery of control and risk framework for 8 countries in Europe, ensuring fiscal and audit compliance. Operational process improvement and delivery of reductions through optimization of end to end process management • Monthly management of Financial Control Framework. Completing in depth control reviews and responses to internal/external audit.• Budget Management of Resource and Travel costs. Providing feedback to HR and Process Lead monthly on cost savings.• Co-ordinating and supporting of team member and team leader’s development program. Providing 1 on 1 coaching and mentoring for key staff.• Delivery of monthly Management Information to drive robust process improvements and cost savings.• Monthly Stakeholder Engagement on team delivery against business goals.• Implementation of Continuous Improvement changes and embedding mindset in staff.• Recognition from VP and Centre General Manager for robust control management and staff developmentSenior Manager Inter Company Teams 2009-2011Working in a busy operational area managing 3 direct reports and 48 indirect reports. Daily end to end management of delivery of AP, AR and Credit Collection across 35 Shell Group Companies based in UK, Europe and US.Providing monthly and quarterly inter company reconciliation data supported by financial information on debt management across the Shell Head Office businesses.Operations – Accounts Receivable 1998-2009Operational and Management roles in different teams during this period including Cash Allocation, Invoice Creation and Delivery, SOX404 Framework creation and implementation.