Experience Design Director
Chicago, Il, Us
My role at Righpoint had a few facets. As the Design & Strategy leader in the Detroit office, I led and mentor an inter- disciplinary team of visual and UX designers, researchers, content strategists, and business strategists. I was also an individual contributor on client engagements, setting the overall direction of the product or experience and managing design resources • UX and Product Design - Led the experience strategy and all phases of the design process with mastery• CX Strategy - Helped clients give their customers a consistent brand experience at every touch point• Leadership – Represented Rightpoint Detroit office as the senior Design & Strategy leader• Team Development - Led, mentored and grew an interdisciplinary design team from 3 to 15• Clients – Established an easy rapport and strong collaborative relationships with senior client leadership• Community – Collaborated with organizations in Detroit to establish and grow Rightpoint’s name in the design community • Diversity, Equity, Inclusion - Served on Rightpoint’s DEI executive leadership team. Helped Rightpoint become part of the first cohort of the Diversity in Design collaborative. Helped create and participated in DID's teen design fair - 'Designed By'.
