Alice Dai Email & Phone Number

Richmond, Bc

Coordinating HR activities including recruitment, onboarding, training and employee communications for 3 divisions and 6 Canadian branch locations with 130 employees.Full-cycle National Recruitment: • Consulted with hiring managers to determine recruitment needs and job requirements prior to launching targeted recruitment plans.• Launched new employer branding strategy focused on promoting Peak as (as one of ‘Canada’s Top 100 Employers’ • Pre-screened candidates, developed… Show more Coordinating HR activities including recruitment, onboarding, training and employee communications for 3 divisions and 6 Canadian branch locations with 130 employees.Full-cycle National Recruitment: • Consulted with hiring managers to determine recruitment needs and job requirements prior to launching targeted recruitment plans.• Launched new employer branding strategy focused on promoting Peak as (as one of ‘Canada’s Top 100 Employers’ • Pre-screened candidates, developed interview schedules and conducted reference checks; advised managers regarding recruitment best practices to ensure hiring of top talent. • Lead onboarding and orientation of new employees and contractors; coordinated background checks and security badge requests to ensure compliance with security clearance standards. Human Resources Generalist:• Drafted and introduced new policies (pet friendly workplace, education assistance, parental leave top-up, and more) to position Peak as one of ‘Canada’s Top 100 Employers’.• Supported corporate restructuring and downsizing of 45 employees; compiled notification packages, scheduled termination meetings. Show less

Vancouver, Bc

Completed consulting project on the attraction, development, and retention of best-fit talent for UBC Central HR using internal interviews, external research and surveys. Provided recommendations on next steps using research on best-practices.- Conducted internal interviews with employees- Contacted and conducted external interviews with consultants and other organizations- Created a survey for current BCIT students and Alumni- Conducted secondary research on current… Show more Completed consulting project on the attraction, development, and retention of best-fit talent for UBC Central HR using internal interviews, external research and surveys. Provided recommendations on next steps using research on best-practices.- Conducted internal interviews with employees- Contacted and conducted external interviews with consultants and other organizations- Created a survey for current BCIT students and Alumni- Conducted secondary research on current recruitment trends and best practices- Compiled and analyzed data and information to form recommendations Show less

Richmond, Bc

Combination of office management and customer service representative position. Commended for attention to detail, organization of projects, and ability to learn quickly.Key tasks:• Coordinate external orders, initiate order procedure and provide paperwork to necessary staff members• Act as liaison between production and clients• Ensure strict deadlines are met• Problem-solving when issues arise both in production and after shipping• Training new hires on… Show more Combination of office management and customer service representative position. Commended for attention to detail, organization of projects, and ability to learn quickly.Key tasks:• Coordinate external orders, initiate order procedure and provide paperwork to necessary staff members• Act as liaison between production and clients• Ensure strict deadlines are met• Problem-solving when issues arise both in production and after shipping• Training new hires on position• Accounts receivable• Billing and invoicing Show less

Richmond, Bc

Part-Time Sales Representative for retail customers. Provided excellent customer service and knowledge regarding computer software and hardware to individuals. Utilized latest knowledge of computer hardware components for custom built gaming and media computers under customer budgets.• Commended for ability to learn quicklyo Learned internal point-of-sale system in only a few days (normally more than 2 weeks)o Sponge for new information when news of products were… Show more Part-Time Sales Representative for retail customers. Provided excellent customer service and knowledge regarding computer software and hardware to individuals. Utilized latest knowledge of computer hardware components for custom built gaming and media computers under customer budgets.• Commended for ability to learn quicklyo Learned internal point-of-sale system in only a few days (normally more than 2 weeks)o Sponge for new information when news of products were released• Received positive feedback from customers for excellent service quality Show less

Richmond, Bc

Part-Time Sales Associate with in-depth knowledge of shoes and leather products. Trained new employees on policies and practices as well as information on how to sell shoes by providing customer knowledge.• Worked as cashier on boxing day in a fast-paced environment• Commended by customers for knowledge and service quality• Attended training and development workshops for shoes and leather

Diploma, Human Resources Management/Personnel Administration, General

Bachelor Of Arts - Ba, Psychology