Alice Darsono Email & Phone Number

Greater Los Angeles Area

Universal Tax Services is a tax consulting firm specializing in Federal and State tax incentives program. • Managed 50+ accounts and was responsible to maintain a good relationship with clients to continue provide outstanding services.• Analyzed each client's income tax returns and determined if the tax returns need to be amended for a tax refund and/or tax credits.• Resolved issues daily with Franchise Tax Board (FTB) and Internal Revenue Service (IRS) regarding clients' accounts.• Coordinated and communicated with clients and their CPA in collecting income tax retruns, W2 copies, and other needed documents.• Created and presented Net Present Value and Profit & Loss Table to clients about their future savings from a Cost Segregation Study daily.

La Mirada

• Organizing events to gather Indonesian students in Biola University• Communicating and working with vendors as well as partners to provide a better community for Indonesian students

Baldwin Park, Ca

• Attracted more than 20% new followers in Social Media accounts• Examined different ways to communicate to fellow youth in the church• Summarized church activities and share it to the church congregation in order to attract more youth to join church activities

Medan Area, North Sumatera, Indonesia

• Helping to analyze ways to reduce the possibility of accounting mistakes through research and in-site inspection• Ensuring the credibility of the bookkeeping to lessen possible mistakes by rematching the entries several times• Manage all documentation and report generation for accounting staff• Provided clerical support to accounting staff

Medan Area, North Sumatera, Indonesia

• Identified opportunities for improvement in customer relations and recommended strategies to enhance customer service• Updated the customer’s database with the latest information• Called and remind customers on their service date, which then increase the turnout rate by 25%• Consistently improve service quality and increase sales by developing strong knowledge of company’s products and services

Bachelor’S Degree, Business Administration And Management, General

High School

Activities and Societies: Baking Club