Delivering exceptional experiences for all special event, tournaments, and private functions from inquiry to execution. Maintain responsibility for the maintenance, improvement and day to day function of the Great House Clubhouse, containing Descend Restaurant, Family Parlour, Locker Rooms, and Golf Simulator. Cultivating unique revenue opportunities while maintaining member engagement within all spaces. Continually elevating the member experience on a daily basis.

Primary responsibilities included creating, booking, planning, marketing and executing all Club programming, including private member events. Event attendees ranging from 10-200 with multiday events up to 3 days in length. Process contracts and BEO's for clients and internal team. Build event quotes with projected costs and collect deposits once confirmed. Network and maintain relationships with outside vendors and utilize on a case by case basis. Keep Club website, mobile app and social media up to date while actively posting content. Build rapport with Club members and promote Club membership expansion and sales opportunities.

Began interning for luxury events and was hired on as Event Coordinator based on performance. Executed 10-100 person events by ensuring food and beverage, logistical and aesthetic success. Coordinated contracts with vendors and built vendor relations. Built, distributed, and executed banquet event orders on a weekly basis. Managed and directed team members during pre shift, events and clean up. Communicated with members to book upcoming events within the club. Created promotional materials for social media and website.

Pioneered new systems for a successful reopening of pool side serving. Improved communication between departments for scheduling, ordering and common goals. Trained new hirers in operations and best practices to ensure a high level of service.

Greeted patients, invoiced insurance, scheduled appointments, and oversaw day to day operations. Completed co-pays and cash handling procedures. Organized booth for health fairs and created promotional marketing materials.

Developed customer service skills by answering questions, cashiering and providing samples. Participated in team efforts to stock product and improve stores appearance.