In my final year of studies, I volunteered at Llandough’s psychiatric unit, offering mental health support and a befriending service to patients. My role involved spending time with individuals on the ward, providing emotional support, engaging in meaningful conversations, and helping to alleviate feelings of isolation during their recovery process.

As a student senator at my university, I played a pivotal role in representing the student body, voicing their concerns, and advocating for positive changes within the institution. I collaborated with university administrators, faculty, and fellow students to address key issues such as academic policies, campus facilities, and student welfare. My responsibilities included participating in senate meetings, contributing to policy discussions, and working on initiatives that improved the student experience. Through this position, I developed strong leadership, communication, and teamwork skills, as I worked to ensure that students’ needs and opinions were considered in university decision-making processes. This role not only deepened my understanding of governance and advocacy but also demonstrated my commitment to creating a more inclusive and supportive campus environment.

As a student mentor, my role involved providing academic guidance, offering emotional support, and helping peers develop essential skills like time management, problem-solving, and goal setting. I acted as a trusted advisor, sharing my own experiences to help mentees navigate challenges, while also fostering a sense of belonging and confidence in their abilities. My ability to lead by example, encourage growth, and offer personalised support demonstrates strong leadership and interpersonal skills.

As a Mental Health Practitioner during my placement year at Mind, I conducted initial assessments for individuals seeking support with their mental health. This involved evaluating their needs, identifying appropriate interventions, and creating tailored care plans. I also delivered six-week therapy sessions to referred clients, providing support both over the phone and face-to-face, focusing on empowering them to manage their mental health challenges effectively.

As a bar staff member at West End Bowls Club, I developed strong customer service and multitasking skills, ensuring patrons were served efficiently while maintaining a friendly, welcoming atmosphere. My role required excellent communication to take and prepare drink orders accurately while handling cash and card transactions with attention to detail. Working in a fast-paced environment, I honed my ability to manage multiple responsibilities simultaneously, such as stocking supplies, keeping the bar area clean, and engaging with customers to enhance their overall experience. My adaptability and teamwork were essential in collaborating with other staff members to ensure smooth operations during busy shifts and club events.