• Conducted language assessment tests and didactic consultations to guide students toward the best learning path• Scheduled lessons weekly for over 20 students by matching teacher's availability and client's requests• Coordinated the language program of 6 business accounts both online and in person• Created contracts, collected payments, and organized invoices

• Reached the 14th spot in sales out of 170+ stores in North America • Coached a team of 10 employees by creating development plans and providing constructive feedback that inspires and motivates• Conducted inventory counts which highlighted a stock accuracy of 96%• Executed merchandising plans and followed brand standards to provide a consistent customer experience and drive sales• Reached 92% in the customer satisfaction report of November 2022 (one of the highest results globally, within the top 3 stores in North America)• Scheduled employees to maximize productivity and achieve payroll and sales targets

• Analyzed stock levels weekly and ordered products from 8 suppliers to anticipate inventory shortages• Conducted year-end inventory counts and reconciled discrepancies on Revel (over 1,000 SKUs)• Updated the Shopify website daily by adding items, setting up product categories, optimizing SEOs, and adjusting quantity available to facilitate online shopping• Delegated tasks to a team of 7 people to ensure daily store operations run smoothly• Received products, inspected deliveries to ensure they match order and invoice criteria, organized and stored received items in appropriate areas• Assisted the CEO with writing Standard Operating Procedures which improved the efficiency of the store

• Updated sales catalogues and price lists on a national level by organizing information of over 70 brands• Coordinated a variety of events, such as trade shows and demos, by collaborating with vendors, grocery stores, and sales reps• Handled the company’s online presence by regularly updating the company’s website and social media accounts• Designed flyers to highlight promotions, launch of new products, and special events

• Assisted customers by assessing needs and providing expertise about products