Alice Harrison
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Alice Harrison Email & Phone Number

Senior Client Support Specialist at SS&C Advent at SS&C Advent
Location: Congleton, England, United Kingdom 8 work roles 2 schools
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Current company
SS&C Advent
Role
Senior Client Support Specialist at SS&C Advent
Location
Congleton, England, United Kingdom
Company size
1437 employees

Who is Alice Harrison? Overview

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Quick answer

Alice Harrison is listed as Senior Client Support Specialist at SS&C Advent at SS&C Advent, a company with 1437 employees, based in Congleton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Alice Harrison.

Alice Harrison previously worked as Senior Client Support Specialist at Ss&C Advent and Client Support Specialist at Advent Software. Alice Harrison studied at Congleton High School.

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Email format at SS&C Advent

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SS&C Advent

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Profile bio

About Alice Harrison

Highly motivated professional with 20 years of experience in client-facing roles, primarily within the financial services and Fintech sectors. Demonstrates exceptional attention to detail, strong organisational skills, and the ability to handle complex queries with sensitivity and confidentiality. Known for excellent communication and relationship-building abilities, thriving both independently and as part of a team.

Current workplace

Alice Harrison's current company

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SS&C Advent
Ss&C Advent
Senior Client Support Specialist at SS&C Advent
san francisco, california, united states
Website
advent.com
Employees
1437
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8 roles

Alice Harrison work experience

A career timeline built from the work history available for this profile.

Senior Client Support Specialist

Current
Ss&C Advent

Manchester, United Kingdom

  • Provide primary support to clients utilizing our software solutions, resolving inquiries by phone, e-mail and web, in a manner and time frame consistent with department and team service levels and goals.
  • Assist clients in identifying breaks, the calculation on accruals and amortization and the prove out of CFDs, Swaps, LME Futures, Stock Borrows and more simple equity and fixed income securities.
  • Escalate issues to development using JIRA.
  • Review and analyse other support members' issues as a Tier 2 before sending onto development for fixing.
  • Fix testing on client issues once development have resolved an issue.
  • Validate and escalate product issues & enhancement requests.
Oct 2019 - Present

Client Support Specialist

Advent Software

Manchester, United Kingdom

Oct 2015 - Oct 2019

Client Support Representative

Advent Software

Manchester

Geneva Certified

Mar 2014 - Oct 2015

Derivatives Analyst

Bank Of America

Chester Area, United Kingdom

Jul 2013 - Mar 2014

Client Services Representative

Bny Mellon

Servicing 200 accounts in a portfolio of 50 clients.Run daily reports on behalf of clients.Corresponding with clients and internal departments on a daily basis, answering queries, monitoring activity, FXs, payments, etc.

Jan 2013 - Jun 2013

German Income And Tax Administrator

Bny Mellon

Reconciled the client's entitlement to income and tax.Corresponded with the German sub custodian, and Tax Authorities.Liaised with Local Tax Authorities worldwide, to ensure the client's entitlement for tax within their country of residence.

Oct 2012 - Jan 2013

Income Administrator

Bny Mellon

Frankfurt, Hesse, Germany

Assisted with the migration onto BNYM systems. Administered the income for hBAS clients' accounts pre migration to BNYM systems.Learnt an entirely new system for processing German income events.Processed 50% of the incoming events on a team of four people.Built partnerships and developed relationships with colleagues across the various departments in.

Jan 2012 - Oct 2012

Income And Tax Adminstrator

Bny Mellon

Manchester Area, United Kingdom

Jun 2010 - Dec 2011
Team & coworkers

Colleagues at SS&C Advent

Other employees you can reach at advent.com. View company contacts for 1437 employees →

JS Jen S. Jen S. Colleague at Ss&C Advent San Diego, California, United States, United States View → ED Edward David Dulay Edward David Dulay Colleague at Ss&C Advent Makati, National Capital Region, Philippines, Philippines View → KL Kun Li Kun Li Colleague at Ss&C Advent Beijing, China, China View → AD Aniket Daware Aniket Daware Colleague at Ss&C Advent Mumbai, Maharashtra, India, India View → PM Phillip Moy, Cpa Phillip Moy, Cpa Colleague at Ss&C Advent Oakland, California, United States, United States View → MA Monica Ann Ortega - Dandasan Monica Ann Ortega - Dandasan Colleague at Ss&C Advent Metro Manila, National Capital Region, Philippines, Philippines View → SH Sein Htay Sein Htay Colleague at Ss&C Advent Myanmar, Myanmar View → EM Emily M. Emily M. Colleague at Ss&C Advent Jacksonville, Florida, United States, United States View → BC Buy Countertop Buy Countertop Colleague at Ss&C Advent Dehradun, Uttarakhand, India, India View → WJ Wang Joyce Wang Joyce Colleague at Ss&C Advent Fremont, California, United States, United States View →
2 education records

Alice Harrison education

Education record

Congleton High School

Education record

Newcastle Under Lyme School For Girls
FAQ

Frequently asked questions about Alice Harrison

Quick answers generated from the profile data available on this page.

What company does Alice Harrison work for?

Alice Harrison works for SS&C Advent.

What is Alice Harrison's role at SS&C Advent?

Alice Harrison is listed as Senior Client Support Specialist at SS&C Advent at SS&C Advent.

Where is Alice Harrison based?

Alice Harrison is based in Congleton, England, United Kingdom while working with SS&C Advent.

What companies has Alice Harrison worked for?

Alice Harrison has worked for Ss&C Advent, Advent Software, Bank Of America, and Bny Mellon.

Who are Alice Harrison's colleagues at SS&C Advent?

Alice Harrison's colleagues at SS&C Advent include Jen S., Edward David Dulay, Kun Li, Aniket Daware, and Phillip Moy, Cpa.

How can I contact Alice Harrison?

You can use AeroLeads to view verified contact signals for Alice Harrison at SS&C Advent, including work email, phone, and LinkedIn data when available.

What schools did Alice Harrison attend?

Alice Harrison studied at Congleton High School.

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