20+ years in handling various functions and worked with industries like – BPO, NBFC and Banking. Functions handled include – Customer Service Relations, Sales for Lending vertical, Retail Asset Operations, HR Operations & Administration.Extensive experience in managing the MICE Travel & events, Travel Desk Management, Reward and Recognition programs, Admin-Operations, Project Management, Vendor Management, Cafeteria Management, Process development, Policies & Process evolution, Quality Assurance & Audit, HR Operations, Retail Asset Mgt.An effective communicator with good problem solving & relationship management skills. Proficiently identifying and addressing issues relating to excess expenditure and implement cost control measures. Having an ability to deliver high-quality output, with a focus on detail, accuracy and completeness.