● Answering customer enquiries by phone and email● Providing an excellent level of customer care to ensure client comfort in the studio environment● Dealing with high numbers of clients, multiple projects, deadlines and problem solving during photoshoots● Learning to effectively use studio equipment, photographic equipment and editing software● Upselling studio packages, additional images and merchandise● Working under pressure and effectively managing time in a deadline driven environment

● Maintaining a high level of customer service to ensure a positive guest experience● Working collaboratively with kitchen staff to enhance guest experience● Maintaining high standards of coffee, cleanliness and a positive work environment● Working effectively in a fast paced environment

● Maintaining a high level of customer service to ensure a positive guest experience● Working collaboratively with with event staff to enhance guest experience at events● Creating consistently excellent artisan coffee and food● Working under pressure in a fast paced environment● Creating engaging content to post on the company Instagram

● Maintaining a high level of customer service to ensure positive guest experience● Crafting artisan coffee and cocktails● Helping plan and execute evening events and entertainment● Inventory management duties to ensure smooth operation and minimal waste● Taking ownership of the cocktail menu● Learning how to create food menu items to assist the kitchen crew as needed

● Maintaining a high level of customer service to ensure positive guest experience● Working under pressure in a fast paced environment● Efficient inventory management● Leadership of store team and delegation of duties● Visual merchandising to ensure store was well presented and to encourage sales of take home purchases

● Providing a high level of customer service● Regular communication with departments● Using internal software to manage tasks effectively● Ensuring timely response to customer requests● Employee engagement duties to help maintain employee happiness and promote success in the workplace● Completed GDPR training and cross-training to assist other departments

● Leadership duties including staff rota, payroll, planning promotional and seasonal campaigns● Reporting sales data back to head office on a daily and monthly basis● Inventory management duties● Organization of displays for seasonal features every 2-3 weeks● Communication and coordination with head office about materials and budget needed for displays● Creatively planning displays to help maximize sales● Customer service to ensure a positive experience for shoppers

● Communication with guests and staff to ensure smooth operations● Providing high level of customer service creating excellent experiences for guests● Used in house software to manage guest data and requests● Tracking and reporting of sales to head office

● Customer service to ensure a positive experience for shoppers● Organization skills to keep store and displays well presented● Visual merchandising including creative design of displays to inspire sales● Took on additional specialist sales training and responsibility of day to day operations of the jewelry section

● Providing an excellent level of customer care to ensure client comfort during photoshoots● Dealing with high numbers of clients, multiple bookings and deadlines● Learning to effectively use studio equipment, photographic equipment and editing software● Assisting with creative input and brief planning regarding locations, props and photoshoot environment● Working under pressure and effectively managing time in a deadline driven environment● Assisting both photographer and client as necessary