Worked as lead project manager responsible for core banking system upgrade to improve efficiency, scalability, and support for modern banking services. Successfully led compliance and regulatory projects to comply with changing regulations and standards, such as Anti-Money laundering (AML) and Know Your Customer (KYC) regulations.Developed and implemented new risk management systems to identify and mitigate financial and operational risks, enhancing fraud detection and prevention measures to safeguard customer accounts and transactions.Responsible for creating gnatt charts to visualize project timeliness identifying critical paths and analyzing dependencies for optimal project scheduling.Analyzed project data to identify trends, measure performance, and make informed decisions using tools like Microsoft Excel and Tableau for project reporting.Responsible for identifying and analyzing project stakeholders and their expectations, developing and implementing communication plans for effective stakeholder engagement.

Responsible for facilitating the adoption and implementation of Agile principles and practices across the organization, primarily Scrum and Kanban methodologies.Worked on 2 projects aimed at achieving digital transformation and upgrading the claims processing system, guiding teams through effective Sprint Planning sessions to ensure a clear understanding of goals and commitments.Assisted product owners in refining and managing the product backlog to ensure alignment with business goals.Empowered teams to become self-organized by fostering a sense of ownership, accountability and knowledge sharing.Tracked Agile metrics to assess team performance and maturity level providing regular updates and progress reports to leadership.Organized and led regular retrospectives to reflect on team performance and identify opportunities for improvements while establishing feedback loops to gather insights from individual team members about suggestions and action items.

Spearheaded the implementation of Oracle Center as the primary EHR transitioning from paper-based records to an electronic health record system.Successfully coached and facilitated cross-functional development teams in adhering to agile processes, including Sprint Planning, Daily Stand-ups, Product Demos, Backlog Refinement and Sprint Retrospectives.Addressed complex issues and impediments at an organizational level resulting in double percentage points increase in team productivity.Identified and implemented improvements in Agile and Scrum practices using retrospectives as a tool to foster a culture of continuous learning and improvement.Led workshops, strategic planning sessions, and events involving multiple teams (PI Planning), utilizing advanced facilitation techniques to address complex challenges.Used various collaboration tools such as Jira and Microsoft Teams to facilitate all Scrum Ceremonies including tracking different matrix's like velocity, burn down charts, capacity.Engaged with stakeholders in defining requirements and communicating any feedback with responsible teams ensuring business goals were understood and prioritized.