Alice Pepitone Email & Phone Number

Glendora, Ca

Manage the implementation of National and Middle Market accounts.

Greater Los Angeles Area

Manage the installation process for Life, AD&D and Disability products for large to mid-size employers (250 - 5,000+ lives). Coordinate client expectations and needs with Cigna, Marsh and Choicelinx systems and manage enrollment, disability reporting, billing and contract generation processes. Team Leader for new hire Implementation Coordinator training. Manage the installation of the new eSignature vendor and process for the Cigna Group Insurance Implementation department. Project Leader and trainer for the new capacity model for Implementation Associates. Competencies include voluntary products, project management, system integration, building and building and fostering relationships.

Glendale, Ca

Managed the installation of health, dental, pharmacy and vision products for small to mid-size employers (50 to 5,000 lives). Responsible for managing the installation of eligibility feeds and auditing and delivering contracts. Managed a team member responsible for programming Cigna systems with benefit and administrative information.

Phoenix, Az & Glendale, Ca

Day to day case management for small to mid-size employers on the West Coast. Responsibilities included managing client relations to maintain persistency, negotiating plan design changes for renewals, day to day problem resolution and claim dispute resolution.

Fountain Valley, Ca

Designed management development training courses. Recruited physicians, nurse practioners and physician assistants for the staff model HMO.

Master Of Science (M.S.), Industrial And Organizational Psychology

Activities and Societies: Graduated Magna Cum Laude

Bachelor Of Science (B.S.), Secondary Education And Teaching

Graduated Magna Cum Laude

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: President of Psi Chi. Graduated Magna Cum Laude