Group Program Director
Current- Building and nurturing relationships and consensus with team members, clients, and executives- Identifying incremental opportunities withing the ask or within the account- Improving existing client relationships to increase customer satisfaction- Supporting developing solutions to drive client business- Ensuring the overall business and portfolio runs effectively- Finding creative solutions to challenge- Driving ongoing process improvements and best practices at the account and discipline level- Forecasting, tracking, and managing project budgets and revenues- Working with discipline leads to define appropriate resources for client needs and deliverables- Creating and owning the account road map development alongside Client Service- Acting as a career manager and provide project delivery guidance, mentoring, and training- Recruiting best industry talent and provide an environment for the development of key talent