- Contacts clients regarding R&D with professional customer service in person and online (email, phone) - Works closely with the R&D, QA/QC, RA, and purchasing department on developing nutraceutical gummy formulas and organizing production for clients resulting in efficient preparation of gummies- Researches natural health product ingredients to understand their health benefits, recommended dosages, and reactivity- Exhibited at Natural Product Expos including CHFA NOW (Toronto, ON, Vancouver, BC) and internationally at Newtopia Now (Denver, CO) to promote manufacturing services- Assisting the human resource department in employee management to promote a diverse workplace

- Provided exceptional customer service and developed rapport with patrons- Carefully interviewed, hired, and trained new workers on store regulations, customer service techniques, and recipes to ensure suitable candidates were chosen and trained properly- Supervised three workers at a time by delegating responsibilities and inspiring workers to work diligently to increase productivity but also promote a friendly work environment