Develop manufacturing process for new products

• Liaise with customers and stakeholders to map process flow• Generate formal documentation for process flow and data flow by MS Visio• Identify responsible business areas and timelines for each step• Analyse current process and identify risk areas and opportunities for improvement • Provide improvement solutions and feasibility estimation

• Liaised with suppliers through projects on raw materials quality continuous improvement and cost reduction. Supported supplier process qualification, validation and capacity expansion for NPI (New Product Introduction) • Maintained quality standard and system compliance including SOP audit and change control, relevant to manufacturing requirements and ISO9001 • Monitored supplier quality indicators, analysed trend of process performance and quality outcome by statistical method• Performed internal audits and supplier audits for manufacturing process, operation and quality system compliance according to ISO9001 and internal standards• Collaborated with Design and Development Department, suppliers and Purchasing Department to promptly address known quality issues and unexpected issues during NPI and ramp up, including root cause investigation, non-conforming materials disposition, risk assessment, and risk mitigation plan implementation

• Monitored process performance and quality data, prepared regular report for quality trend and hot issues• Maintained quality system including CA/PA implementation, responsible for planning, organizing and managing the overall activities of product receiving/outgoing quality functions according to ISO9001• Led ‘Lean’ projects for improvement of quality and productivity • Consistently provided technical support in high volume manufacturing through root cause investigation, process analysis, trouble shooting, and non-conforming materials management • Performed new tool installation, calibration and qualification according to standards, including sample build, data monitoring and analysis, PCS (process control system) maintenance, FMEA setup and report preparation • Delivered operation and maintenance training to operators and technicians• Collaborated with Design and Development Department to transfer new product and technology from overseas countries, ensured project was completed on schedule and within budget without quality or safety issues