Search and expand the product trading from the worldwide brands

Affiliates customer service center found & optimization• Subsidiary business management: index management, personnel management, product management, business management of subsidiaries in 20 countries >. Indicator management: indicator analysis, problem indication, improvement suggestions, result/effect confirmation, effectiveness rate increase >. Personnel management: affiliated personnel, customer support, system improvement >. Maintenance merchandise management: undelivered merchandise, maintenance reservation, estimated reserve, unpaid property, customer's excess billing, billing rate, etc. >. Testing machine management: property classification of the system, collection of rental models, on-site inspection, supervision and standardization of return to head office for maintenance • Promote globalization: CSM startup, internal HP creation, operation guide, system improvement, subsidiary inspection, customer support, implementation status and effect confirmation • Data creation: VC PPT, business trip report, result report, operation SOP, business process, local business confirmation COA, billing calculation rules, etc. YU WANG Application Position : • Translation work: creation of technology transfer documents, reports, checklists, photos, testing machine inspections, packaging specifications, etc., English translation, Japanese translation, Chinese translation • E-mail inquiry support: pre-estimation, part code, price confirmation, price negotiation, scheduled delivery date, SE technical support, etc.

• Development of stationery products: Excavation of new products at Chinese exhibitions and business meetings • Quotation & Price negotiation: Price negotiation with Chinese and Indian contractors, cost calculation, etc. • Confirmation of quality: Confirm the quality of delivered goods • Sales opportunity: Recommend new products to guest and discuss specification with them

• Reservation: receiving and replying the e-mails and faxes from guests • Feedback: Compiling the customers’ requirements, opinions and suggestions • Reception: Check-in & check-out processing, etc. • Concierge service: Providing various tourist information & VIP service for guest • Bell service: Customer’s guiding • Room service: Guest room management, etc. • General preparation for a new hotel opening: Confirming the operating system and preparing necessary preparations for each department to open on time • Restaurant preparation: General preparation for restaurant ‘ZK’ • Club lounge service: VIP service, management of various equipment, improvement of operating system, etc.

• Guide the undergraduate students to write their reports and thesis • Assist supervisor professor to make teaching arrangement and preparing materials