Role outline and purpose My position plays a central role in helping achieve the vision for an end for the need for food banks in the UK. I am responsible for day-to-day coordination of local and regional projects and partnerships and providing direct support to food banks across London with a focus on delivering support and services to Trussell Trust food banks and partner organisations to develop and optimise timely access to financial inclusion support to those visiting (or at risk of… Show more Role outline and purpose My position plays a central role in helping achieve the vision for an end for the need for food banks in the UK. I am responsible for day-to-day coordination of local and regional projects and partnerships and providing direct support to food banks across London with a focus on delivering support and services to Trussell Trust food banks and partner organisations to develop and optimise timely access to financial inclusion support to those visiting (or at risk of needing to visit) food banks. Role responsibilities • Assist food banks to develop their financial inclusion offering by providing advice and support to develop new initiatives and partnerships, optimise existing ones and/or develop referral relationships with advice sector partners • Support good practice in service models, quality assurance processes, governance, monitoring, evaluation and reporting, referral pathways and engaging volunteers and promote a culture of learning and improvement and participation of diverse communities with lived experience. • Build and maintain strong relationships with food bank staff and volunteers, as well as establishing effective partnerships with a range of stakeholders including (including those that work with specific diverse groups who are affected by poverty) including working with advice providers, local authorities, community organisations and churches (who are often involved in the governance and running of food banks) to build understanding of and commitment to the importance of effective financial Show less

• partnership development and management of multiple projects and partnerships aimed at tackling issues of food insecurity, poverty, digital exclusion and unemployment, that customers have told us they would benefit from having and which support the company’s values, aims and objectives• contributing to the development of the Community Investment strategy aimed at tackling issues related to poverty and vulnerability amongst customers• identifying business development opportunities and… Show more • partnership development and management of multiple projects and partnerships aimed at tackling issues of food insecurity, poverty, digital exclusion and unemployment, that customers have told us they would benefit from having and which support the company’s values, aims and objectives• contributing to the development of the Community Investment strategy aimed at tackling issues related to poverty and vulnerability amongst customers• identifying business development opportunities and writing funding bids• using insight and data to support the development of the Community Investment response to welfare reforms and developing/managing partnerships with service providers and stakeholders• developing partnerships of knowledge leaders and key-note speakers for financial capability networks and forums I have developed• inputting into the continual improvement of services and delivery methods to maximise benefit and wellbeing for customers• managing a team of 4 welfare benefit advisers working in an Agile environment to deliver a range of advice, information and guidance services – producing and monitoring workplans and 121’s• project managing internally and externally funded projects and teams Show less

• in 2020, I developed a partnership to provide grant funding for residents benefitting them and the organisation by £200,000 of additional income within 3 months.• in 2020 I identified and formed a new partnership with a national charity and together set up 2 food pantries on SHG estates in East London (at no cost to SHG).• in 2019, I developed and managed a partnership of housing associations to set up the first London estate-based food pantry in South Kensington and was the first… Show more • in 2020, I developed a partnership to provide grant funding for residents benefitting them and the organisation by £200,000 of additional income within 3 months.• in 2020 I identified and formed a new partnership with a national charity and together set up 2 food pantries on SHG estates in East London (at no cost to SHG).• in 2019, I developed and managed a partnership of housing associations to set up the first London estate-based food pantry in South Kensington and was the first person to use social value to off-set the pantry space up-grade works.• in 2019 I identified a trend for a specific ‘at risk group’ of SHG residents and wrote a successful bid for £500,000 of funding from a financial institution. I also set up (and initially project managed) a team of 4 providing support and activities for women from black, Asian and minority ethnic backgrounds aimed at enhancing their financial resilience and addressing the high level of female-led ‘at risk’ tenancies East London.• in 2019, I was the first person at SHG to procure an organisationally funded and managed (by myself) tenancy sustainment project which surpassed the number of supported residents by 20%.• in 2016 I successfully bid for £500,000 of Big Lottery funding and set up a project working to provide crisis intervention and support to residents of Haringey and Tottenham.• I project managed £1m financial inclusion project funded by Big Lottery and won the Citizens Advice Money and Financial Support Award for 2016.• I led the Central and East London Financial Capability Forum until it ceased in 2018 but wby the Citizens Advice FinCap team to continue as the Money Talks within my current role - due to my successful leadershipship track record.• I set up a small business of 16 and before the business was 2 years old I sold it to a plc.• I achieved a 1:1 BA (Hons) in Management as a single parent. and have achieved all my qualifications through self-funding and a passion for personal growth. Show less

• partnership development and contract management of collaborative organisations working to deliver projects under key programmes (locally, and through partnerships across London boroughs)• project management of the financial capability, digital inclusion, energy advice, welfare reform; Universal Credit and Pensions Wise guidance services, ensuring they achieve the greatest impact for local people• monitoring and evaluation of prevention and guidance services, including preparing… Show more • partnership development and contract management of collaborative organisations working to deliver projects under key programmes (locally, and through partnerships across London boroughs)• project management of the financial capability, digital inclusion, energy advice, welfare reform; Universal Credit and Pensions Wise guidance services, ensuring they achieve the greatest impact for local people• monitoring and evaluation of prevention and guidance services, including preparing reports for funders and project steering groups• developing partnerships and relationships to help promote services that target community groups, with promotional strategies, networking and outreach work to maximise the reach of our work across communities• supporting the sustainability and growth of services through identifying opportunities, and providing information and contacts to support fundraising and income generation• managing a team of 7 staff and volunteers; producing and monitoring workplans and 121’s Show less

• project managing MoneyWise - a £1m financial inclusion project funded by the Big Lottery. Duties include: establishing, project managing and delivering bid criteria and action plans to meet project outcomes and objectives; developing and implementing KPI’s and change indicators; producing and delivering funding reports, bid documents and change reports; establishing and monitoring financial controls; developing and managing partner and stakeholder relationships and associated plans and… Show more • project managing MoneyWise - a £1m financial inclusion project funded by the Big Lottery. Duties include: establishing, project managing and delivering bid criteria and action plans to meet project outcomes and objectives; developing and implementing KPI’s and change indicators; producing and delivering funding reports, bid documents and change reports; establishing and monitoring financial controls; developing and managing partner and stakeholder relationships and associated plans and reports; developing and managing SLA’s• producing and delivering business plans; reporting to senior board members and funding bodies; producing and delivering marketing and communication plans• developing and managing mobile app development and social media strategy• organizing, project managing and delivering fundraising events and activities• organizing, project managing and delivering outreach, PR and marketing events and activities• manging the development and delivery of financial capability workshops and resources• managing a team of six staff; producing and monitoring training and development plans and 121’s Show less

Project managed multiple projects related to transport and communication. Duties included meeting and presenting ideas; developing, writing and presenting business plans and proposed solutions to senior management of multi agency organisations; project managing suppliers; monitoring and establishing financial controls; support with marketing and PR; implementation of training programmes; development and implementation of key performance indicators; and general management support.

Attainment of additional personal growth qualifications of NLP Practitioner and Master Practitioner as well as Coaching Practitioner. Coached and mentored small business owners; business professionals; other coaches; friends and colleagues. Commenced development of small business coaching handbook

Appointed to project manage numerous special projects in preparation for the City Council’s Government Audit Inspection. These included; production and implementation of team KPI’s; production of delivery of business cases; review of housing officers’ lone working systems; review and restructure of the Former Tenancy section; production delivery and implementation of training programmes; key member of the financial inclusion team and personally developed various financial inclusion initiatives… Show more Appointed to project manage numerous special projects in preparation for the City Council’s Government Audit Inspection. These included; production and implementation of team KPI’s; production of delivery of business cases; review of housing officers’ lone working systems; review and restructure of the Former Tenancy section; production delivery and implementation of training programmes; key member of the financial inclusion team and personally developed various financial inclusion initiatives and seminars; key member of the software development of a benefit alert system Show less

Small business owner and entrepreneur for a software development company specialising in touch screen applications. Clients in the public sector included local governments e.g. South Lanarkshire and the South Wales Police Force requiring assistance with disseminating information to the public. Private sector clients included HSBC, estate agent chains and taxi media, looking to upsell additional services or advertising to the general public.