Alice Wright Email & Phone Number

I assist students of varied ages (Grade 2-Grade 12) with areas of difficulty in English and History, along with helping students improve their research and essay writing skills. I monitor KPIs in the areas of measuring expenses and revenue, customer satisfaction and retention, efficiency, and time management.

St Lucia, Queensland, Australia

In this role, I assisted student residents of International House with understanding of coursework in the Humanities (Linguistics, History, Political Science) and provided them with feedback on their written work. Other important aspects of this position were coordinating with students to organise suitable session times and keeping records to ensure accurate hours worked were relayed to the Deputy Director.

Australia

Temporary casual position writing content for an accredited certificate in Indigenous Policy based on information provided by the research and development team. This position involved critically examining provided research and scenarios to ensure the appropriateness of the content to unit requirements - creating engaging text written at ACSF Level 4-5. I worked to ensure that legislation and industry standards in the development of resources and content were followed. I worked to agreed timeframes to meet the demanding priorities of the team, and responded to the needs of the company and its client base. The position required the use of a range of software applications, including Microsoft Office, SharePoint and Teams.

St Lucia, Queensland, Australia

Completion of a project with a team at the Institute for Teaching and Learning Innovation at The University of Queensland. Project Title: Enhancing the student experience through eAssessment: a Partnership to pilot and implement electronic assessment. This project included the co-creation and co-development of activities and resources to support students using eAssessment platforms, co-designing events and support systems/networks, investigating how to support students during eAssessment and using eAssessment as part of on campus exams, and reviewing supports, resources and activities to ensure they meet the needs of students. Furthermore, the position required me to learn new software systems (Inspera), and use Jira, Confluence, and Zoom to share information with the team. Furthermore, I attended team meetings on a regular basis, in which I shared the progress of the project in a clear and concise manner.

Graduate Diploma, Archives And Records Management

Online degree through Open Universities Australia. Degree teaches the core skills and techniques used in today’s professional settings.

Honours, European History, First Class

Bachelor Of Arts - Ba, History