Alice Xia Email & Phone Number

Berkeley, CA, US

New York, United States

-Optimized storage and retrieval of information by creating databases and spreadsheets to organize client contracts.-Developed system templates to enhance uniformity and improve workflows in the creation and distribution of proposals, invoices, applications, and design files to the assigned teams.-Juggled multiple responsibilities across various.

Sacramento, California, United States

-Improved the application review process to accommodate 50% more applications by consolidating redundant workstreams and generating monthly reports using Excel and Tableau.-Assessed system functions and developed proposals for fundamental systems change to increase internal user productivity by 15% and allow multiple open tasks to be worked on.

Sacramento, California, United States

-Created an increased budget impact of $250,000 by performing extensive tests on existing systems, pinpointing issues, and developing proposals for feature updates.-Aided in the implementation of an equity program, through the Governor’s Office, to help businesses in need by collecting feedback and compiling it in a comprehensive and easily digestible.

Sacramento, California, United States

-Developed and maintained strong client relationships by understanding their needs and addressing the gaps.-Oversaw 10% more manufactured cannabis licenses than average without compromising the quality of service.-Gathered and handled confidential information with discretion and adhered to data protection policies when tasked with addressing Public Records.