Alice Johnson Email & Phone Number

Columbia, Maryland, United States

• Supports Corporate Trust business teams. Key responsibilities are:
• Gather information from stakeholders to determine requirements.
• Support the Product Owner with the creation of features and user stories in the team backlog as well as aid in the sequencing of user stories and review of dependencies.
• Work with the team to break apart user stories and detail acceptance criteria.
• Identify and communicate risks, issues, constraints, and assumptions that may impact scope and solution.
• Provide status on assigned tasks in Daily Stand-Ups/Team Syncs.

Columbia, Maryland, United States

• Servicing: Home Equity, Personal Lines, Personal Loans, Auto Finance and Student LoansTest Lead / Test Coordinator. Wrote and executed Test Strategies, Test Plans, Use Cases and Test Scripts. Provided test.
• Led 5-7 UAT Testers to test access of FICO scores via Web/Mobile Banking (Agile/Speed to Market).
• UAT tested front-end application converting from Screen Scrape to Cloud/web service access. Validated XML between the front-end app to the mainframe host.
• Tested interface connectivity between Bankruptcy Microservice to SHAW Servicing system.
• Led 3-5 Testers to validate data conversion/mapping of products to the SHAW Servicing system.

Columbia, Maryland, United States

• Auto Finance Origination: Analysis and Design Captured requirements for Auto Finance loan application system. Facilitated between Business and Development. Researched and resolved issues. Integration/Functional.
• Team Project: Integrated Direct Auto loan application process to Wells Fargo Bank system to allow auto applications to originate and close in the Bank branches.
• Team Project: Decommission project to move auto loan origination application process from System2 to mainframe (SHAW) with front-end applications.

Reston, Virginia, United States

• Supported Behavioral Healthcare organization. Analyzed user needs and wrote Requirements. Conducted Integrated Testing, UAT preparation, Training, Implementation validation and 2nd Level Production Support.Notable.
• Corporate Liaison to Maricopa County Arizona IT Office ($500 million public contract).
• Corporate Liaison to all Clinical Field Offices (Federal, Public and Company contracts).
• User Acceptance Tested Interactive Voice Response (IVR) system.

Master Of Science - Ms, Management Information Systems, General

Bachelor Of Science - Bs, Management Information Systems, General