Alice Yu

Alice Yu Email and Phone Number

Customer Support Engineer @ 啟碁科技股份有限公司
Alice Yu's Location
Taiwan, Taiwan, Province of China
Alice Yu's Contact Details

Alice Yu work email

Alice Yu personal email

n/a
About Alice Yu

I am a reach different product line and driven Technical support with 10 years’ experience in the Network industry. Seeing a technical support position to use my support skills in company.

Alice Yu's Current Company Details
啟碁科技股份有限公司

啟碁科技股份有限公司

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Customer Support Engineer
Alice Yu Work Experience Details
  • 啟碁科技股份有限公司
    全球技術支援
    啟碁科技股份有限公司 Feb 2021 - Present
    台灣 Taiwan 新竹市
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  • 合勤科技
    Customer Service Engineer
    合勤科技 Mar 2012 - Oct 2019
    Hsinchu County/City, Taiwan
    . Supported different product line CPE, DSLAM, Switch, GPON & EMS management system . Worked with EU ISP, provided technical mentoring on GPON and EMS which uses MySQL. . Acted as contact for customer, project managers, QA and R&D teams. . Supported customers with testing and technical issues to solve problems. . Supporting & assisting project on-site debugging & lab testing. . Conducting the training & education materials.
    View
  • Edgecore Networks Corporation
    Customer Service Engineer
    Edgecore Networks Corporation Nov 2009 - Mar 2012
    Hsinchu County/City, Taiwan
    . Handling the switch Tech issue. . Support customer setting configuration on switch device. . Try to duplicate issue in LAB then perform root cause analysis . Onsite supporting Sales & regular marketing events for GPON model in Brazil and Argentina
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Alice Yu Skills

Product Management Telecommunications Wireless

Alice Yu Education Details

Frequently Asked Questions about Alice Yu

What company does Alice Yu work for?

Alice Yu works for 啟碁科技股份有限公司

What is Alice Yu's role at the current company?

Alice Yu's current role is Customer Support Engineer.

What is Alice Yu's email address?

Alice Yu's email address is al****@****xel.com

What schools did Alice Yu attend?

Alice Yu attended National Yunlin University Of Science And Technology, National Chiayi University.

What skills is Alice Yu known for?

Alice Yu has skills like Product Management, Telecommunications, Wireless.

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